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IT Management + Service

NEWS

UK law firms report higher AI usage and operational gains

UK legal firms surpass global counterparts in AI adoption, driving efficiency and profitability.

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NEWS

Check Point launches AI defence plane for enhanced security

Check Point introduces the AI Defense Plane to safeguard enterprises as AI systems advance to autonomous roles in business.

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NEWS

National Geographic Society partners with AWS for media archive overhaul

The National Geographic Society is collaborating with AWS to digitise and centralise its media archives, enhancing preservation and storytelling capabilities.

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NEWS

Canals introduces enhanced AI solutions for wholesale distribution

Canals has launched AI tools designed to support processes across wholesale distribution, including sales, customer service, and accounting.

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NEWS

LSEG partners with Dell for private cloud infrastructure enhancement

LSEG has partnered with Dell Technologies to develop a private cloud platform and optimise its on-premises infrastructure, supporting resilience for its market data systems.

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BLOG

Why Digital Transformation Strategies Fail in Delivery - Not Design

By Arun Manoharan, Global Head of Strategy Enablement, UBDS Digital.

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Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives...

Tech Mahindra partners with UCL on AI and quantum research

Tech Mahindra and University College London are collaborating on research and solution development...

Legacy platforms and cost of change are biggest hindrances to data management

d that legacy data platforms are the biggest obstacles to improving their data management and...

Digital transformation with Azure

IT operations management updates bring new and expanded Azure support, helping tech pros better...

Delivering application support

Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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