NEWS

NinjaOne expands Automated Endpoint Management Platform

NinjaOne now delivers Mac coverage through a single interface.

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NEWS

Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.

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NEWS

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business transformation, to deliver a unified service delivery platform. The collaboration aims to provide Ricoh’s customers and employees with seamless, intelligent and responsive digital management of modern workplaces.

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NEWS

Teradata and ServiceNow partner

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates customer data from Teradata on the ServiceNow AI Platform.

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Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...
Company will extend universal cloud operating model to consistently run apps and data anywhere.
Refining network monitoring vital in optimising performance but cost issues remain.
New federated cluster management offering eases security compliance with centralized policy...
Two thirds (67%) of businesses say that driving collaboration between security and IT ops teams is...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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