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More than half of IT pros are not using machine learning in their environment.
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Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
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The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.
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By Marne Martin, President, IFS Service Management Business Unit (SMBU).
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Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across the tech industry. Private 5G in enterprise and greater investment in cloud will also advance in 2023 as digitalisation continues to drive sweeping change in the way the world connects, consumes and collaborates.
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Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT services provider based in Atlanta, Georgia.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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