Digitalisation World

NEWS

Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Published in AI Cloud + MS Digital Business IT Management + Service Tech & Trends

Red Cactus and Tollring launch AI conversation analytics to support CRM integration across over 200 systems.

NEWS

Sunrise supercomputer to support fusion research and AI in the UK

Published in AI Digital Business Energy Management Infrastructure + Hardware IT Management + Service

The UK invests in 'Sunrise', a £45 million supercomputer to advance fusion energy research and support AI growth at Culham Campus.

NEWS

Teleport named finalist for infrastructure identity management solution

Published in AI Cloud + MS Digital Business IT Management + Service Security + Compliance

Teleport’s infrastructure identity platform has been named a 2026 SC Awards Finalist in the Best Identity Management Solution category.

NEWS

AI's role in the evolving shared services sector

Published in AI Data Analytics Digital Business IT Management + Service Security + Compliance

AI is increasingly being integrated into shared services, with organisations exploring its potential to support automation, improve processes, and contribute to strategic outcomes beyond efficiency.

NEWS

WSO2's pivot towards the agentic enterprise with new CMO appointment

Published in AI Cloud + MS Digital Business IT Management + Service Networks + Telecoms

WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment under new marketing leadership.

NEWS

ServiceNow launches autonomous workforce and EmployeeWorks solutions

Published in AI Cloud + MS Data Analytics Digital Business IT Management + Service

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT Management + Service

Red Cactus and Tollring introduce AI-driven conversation analytics for CRM systems

Sunrise supercomputer to support fusion research and AI in the UK

Teleport named finalist for infrastructure identity management solution

AI's role in the evolving shared services sector

WSO2's pivot towards the agentic enterprise with new CMO appointment

ServiceNow launches autonomous workforce and EmployeeWorks solutions

The UK's IT skills shortage: A crisis and a call for innovation

Dynatrace expands Amazon Web Services visibility

How AI and data could reshape the infrastructure landscape by 2026

Site24x7 introduces CloudSpend, a Cost Analytics Platform for the Public Cloud

Park Place Technologies launches Uptime Partner Portal and New Partner Program

Digital Space achieves Cisco 360 managed services expert status

Latest Video

Stephane Zantain on Customer Engagement