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IT Management + Service

NEWS

Samsung Ads launches TotalView for unified TV ad reach measurement

Samsung Ads introduces TotalView to unify and enhance ad reach across linear and streaming TV viewing on its European Smart TVs.

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BLOG

Building cyber resilience through backup consolidation

By Scott Ashenden, Head of Security and Infrastructure at Team Matrix.

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NEWS

Docusign expands contract management capabilities in the UK

Docusign has updated its Intelligent Agreement Management platform in the UK, adding new features for contract preparation, processing, and AI-assisted review.

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BLOG

Why transformation fails: The missing link between technology, people and culture

By Lorenzo Romano, CEO of GCX Managed Services.

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NEWS

Empowering AI with secure identity control

Ping Identity introduces “Identity for AI,” extending identity and access control to autonomous enterprise agents with real-time enforcement and governance.

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NEWS

Huntress extends ITDR solution to Google Workspace

Huntress expands its Managed ITDR coverage to Google Workspace, providing organisations with enhanced detection and response for identity-based threats in cloud environments.

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IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

Alteryx expands Google Cloud partnership for AI analytics

Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility,...

Derek Whigham joins Acumen Cyber as Strategic Advisor

Derek Whigham has been appointed Non-Executive Director and Strategic Advisor at Acumen Cyber,...

Delivering on multicloud observability

New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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