Digitalisation World

By Lakshmi Hanspal, Chief Trust Officer at DigiCert.

BLOG

AI in the SOC: why complete autonomy is the wrong goal

Published in AI Digital Business IT Management + Service Security + Compliance Tech & Trends

By Dan Petrillo, VP of Product at BlueVoyant.

BLOG

Why agentic AI’s next challenge is making systems work together

Published in AI Digital Business IT Management + Service Tech & Trends

By Karthik SJ, General Manager of AI at LogicMonitor.

VIDEO

Spark set to revolutionise the IT service desk

Published in IT Management + Service

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses Nexthink’s newly launched personal AI agent, powered by DEX data, which resolves common IT issues in seconds and delivers a 77% first-contact resolution rate.

BLOG

Autonomous buying is here: Preparing for the era of AI-powered commerce

Published in AI Data Analytics Digital Business IT Management + Service

By Fiona Reid, Director of International Business at Pattern

BLOG

Creating Pathways into Tech for Girls Means Starting Early

Published in AI Apps + DevOps Cloud + MS Data Analytics Digital Business IT Management + Service Networks + Telecoms Quantum Computing Security + Compliance Storage + Servers Tech & Trends

By Samantha Jennings, Head of Operations, Avella.

Quest introduces new features to KACE offerings

New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...

Delinea and IBM expand collaboration: strengthening identity security

Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for...

Capgemini and OpenAI collaborate on scaling AI across enterprises

Capgemini and OpenAI collaborate to support enterprise AI adoption via the Frontier platform.

CloudM introduces CloudManager product for Microsoft

CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...

The King’s Trust selects NinjaOne

Renowned non-profit transforms and simplifies its IT operations and efficiency with NinjaOne.

Westcon-Comstor signs EMEA distribution deal with Meter

Westcon-Comstor has signed a distribution agreement with Meter to make its networking-as-a-service...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

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