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Digital Business Expert Opinions News Videos

NEWS
The ever-changing future of fire safety

By Lionel Caillat, vice president and general manager, Commercial Fire, EMEA, Honeywell Building Technologies.

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NEWS
The Power of Differentiation: It’s Time IT Resellers Leveraged Brand-Building Strategies

By Nathan Selby, Head of Client Services at Active Profile.

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NEWS
How AI and ML are transforming data management

By Óscar Mendez, Founder & CEO of leading generative AI data fabric product Stratio BD.

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NEWS
The better the customer experience, the more pressure on the point-of-sale

Considerable effort is invested in optimising the customer experience, but adding more technology-driven features puts more pressure on achieving a seamless purchase transaction without hiccups, writes Cisco ThousandEyes’ Mike Hicks.

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NEWS
How channel providers must transform in the era of rapid technological advancements

By Jonathan Wright, Director of Products and Operations at GCX.

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NEWS
Everything will be connected

Even though 5G networks are expected to grow and develop for years to come, technology strategists are already offering up visions that look far beyond 5G. If their 6G scenarios become reality, we can expect a wonderland of communications in the 2030s. Alexander Pabst, Vice President Market Segment Wireless Communications at Rohde & Schwarz.

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NEWS
Technologists should focus on proactivity, not reactivity, to deliver on Industry 4.0 goals

By Gregg Ostrowski, CTO Advisor, Cisco AppDynamics.

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NEWS
Could Natural Language Understanding transform trust in utility CX?

By Agam Kohli, Director, CX Solutions Engineering at Odigo.

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NEWS
Protecting digital trust from erosion

By Mark Molyneux, EMEA CTO at Cohesity.

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Becoming Forest Positive: Don't just go beyond, regenerate

By Nancy Powell UK & Ireland Sustainability Manager at HP.

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NEWS
National Customer Service Week: How technology can enable a great customer experience

Over the past few years, customer expectations have risen significantly as demands for a fast, reliable and personalised experience have increased. In fact, over 65% of people have higher expectations for customer service today than they did 3-5 years ago. With markets only growing more and more competitive each year, it's all too easy for customers to go elsewhere if they are not satisfied meaning prioritising customer service is mission-critical for today’s organisations.

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NEWS
Can serverless architectures deliver for businesses?

By Rahul Pradhan, VP Product, Couchbase.

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Videos

HP helps partners to embrace sustainability and the circular economy

Neil MacDonald, UK & Ireland Channel Director for HP Inc., discusses the importance of sustainability to the IT Channel, with a major opportunity for companies to become environmental trusted advisors to end users. Neil outlines the many programmes and initiatives which HP has developed to address key sustainability issues, such as a packaging re-think, tech take back and closed loop recycling, all of which help their Channel partners to deliver measurable sustainability benefits to their customers.

Managing the transition from the old to the new

Jonathan Wright, Director of Products and Operations at GCX, discusses the challenge facing channel organisations as they seek to manage the delicate balance of existing vendor relationships with customer demands for the very latest technology solutions. Through the example of SD-WAN and SASE, he explains how the channel needs to be able to recognise and embrace new opportunities and work with potentially new vendors as part of this process.

Systems engineering approach offers electrical infrastructure optimisation

Neil Potter, Business Development Manager for Electrical Systems and Solutions, Eaton, discusses the problems data centre owners and operators have when it comes to optimising the design, implementation, operation and retirement of their electrical infrastructure; and goes on to explain how the company’s recently launched xIntegra solution addresses these challenges by providing an holistic, integrated systems engineering approach to electrical systems design, hardware, software, services and the value chain lifecycle.

Precryption presents a major cybersecurity opportunity for the Channel

Jon Kane, Channel & Alliances Director EMEA, Gigamon, explains the recent introduction of Gigamon Precryption technology as part of several cybersecurity focused innovations featuring in the latest 6.4 version of the GigaVUE software release. Jon also highlights the opportunity Gigamon’s combined networking, security and observability solutions offer to the Channel as more and more end users look for strategic technology trusted advisors.

News

iXsystems introduces TrueNAS Enterprise F-Series

iXsystems has introduced its new performance flagship series of storage appliances, the TrueNAS Enterprise F-Series, along with the latest release of TrueNAS SCALE (23.10) software.

SolarWinds bolsters Database Observability for cloud-native platform

SolarWinds expands observability offering to provide enterprises with full visibility into databases to increase performance, scalability, and efficiency of digital services and applications.

New SD-WAN connectivity solution from neXat

Simplifies network management and enhances critical communications.

Security and compliance concerns drive upward trend in data centre investment

Telehouse's latest study reveals 61% of IT decision-makers are gearing up for higher investments in data centres.

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