Monday, 10th December 2018

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business...
Cerner has applied DevOps principles to their capacity management practice – and call it BizOps. Thi...
Justin Martin, lead of capacity management team at Cerner, talks about his goals for the capacity ma...
Hear LinkedIn’s senior SRE, Todd Palino, share how the company continually improves the state of its...
CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares h...
William Hill shares how AI and machine learning play a massive role in self-healing and the transfor...