In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing, and the growing complexity of measuring customer journeys in an AI-driven environment.
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Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
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In this Q&A, Doni Brass, SVP Product Strategy & Community at Guardz, discusses how MSPs are adapting to rising cyber threats, the shift toward platformisation, and how AI-driven automation and strategic partnerships are reshaping security delivery for small and medium-sized businesses.
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By David Trossell, CEO and CTO of Bridgeworks
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In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s...
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By George Ashwin, UK Channel Director at AddOn Networks
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By Oskar Lampe, Regional Director, BCS Consultancy.
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By Aurore Knight, Associate Director, Black & White Engineering.
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Connectivity, Not Compute, Will Decide the AI Race. By Mahesh Krishnaswamy, Founder and CEO of...
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By Aliki Zeri, Managing Associate, Foot Anstey.
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By Ivo Ivanov, CEO, DE-CIX.
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Implemented a phased replacement and migration of Hill Dickinson’s Wide Area Network (WAN) and...
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