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AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.
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‘Extreme transparency’ is helping clinical teams at Karolinska University Hospital to deliver some of the best outcomes in the world. Gunnar Sandersjöö, head of the largest trauma centre in Sweden, explains the mechanisms behind a relentless pursuit of quality.
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IT teams urged to resolve ‘data delays’ as UK executives struggle to access and use relevant business data.
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Architectural challenges are holding UK organisations back - with just 24% citing having sufficient governance to implement GenAI.
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Skillsoft has released its 2024 IT Skills and Salary Report. Based on insights from more than 5,100...
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Talent and training partner, mthree, which supports major global tech, banking, and business...
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Now Platform unites ASDA’s operations across Technology, Customer, Finance, and Employee...
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The 2024 State of Data Intelligence Report finds companies struggling with AI governance more than...
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Over a quarter (26%) have already turned to outsourcing as a solution.
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On average, only 48% of digital initiatives meet or exceed business outcome targets, according to...
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Research unveils data-driven, condition-based device refresh approach, supported by...
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Gartner, Inc. predicts that through 2027, Fortune 500 companies will shift $500 billion from energy...
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2025 will see UK businesses undertake a major shake up of their IT and data practices, new research...
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Study sees UK businesses placed lowest of ten countries for multi-year sustainability planning,...
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70% of UK decision-makers place strong trust in AI technologies, but the vast majority (83%) are...
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