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MSPs need to tread softly when it comes to security-stressed SMEs

Antoine Jebara, GM of MSP Business and co-founder at JumpCloud, explains how SMEs want help with any number of security-related challenges – including AI, the threat to innovation, ensuring a seamless user experience, shadow IT, tool sprawl and identity and access management – hence they are increasingly turning to MS(S)Ps. However, SMEs are also understandably nervous when it comes to security, so they want outside assistance but still want to feel in control.

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Remote managed services from the MSPs’ MSP

Richard Eglon, CMO at Nebula, discusses the ways in which subscription-based and consumption-based services complement each other – before explaining the company’s new Channel Service to MSPs and resellers alike that provides remote managed services in terms of Level 3 technical resource that MSPs can dovetail into their own service proposition. Additionally, Richard explains how Nebula is helping MSPs who are finding it increasingly difficult to absorb the associated costs of their teams as well as other new costs, by providing consumption-based remote and onsite resource that MSPs can use from a Pay As You Go perspective.

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AI for SMEs
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Vicky Critchley, CEO of Truly SMB, explains how this recently launched, forward-thinking tech company is on a mission to help small and medium-sized businesses (SMBs) harness the power of cutting-edge artificial intelligence (AI) technology. By delivering practical, accessible solutions tailored to the needs of their clients, Truly SMB aims to close the gap between SMBs and the tools they need to compete in a fast-changing digital economy.

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Empowering SMEs with AI

Vicky Critchley, CEO of Truly SMB, explains how this recently launched, forward-thinking tech company is on a mission to help small and medium-sized businesses (SMBs) harness the power of cutting-edge artificial intelligence (AI) technology. By delivering practical, accessible solutions tailored to the needs of their clients, Truly SMB aims to close the gap between SMBs and the tools they need to compete in a fast-changing digital economy.

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Further expansion in Finland for Verne

Dominic Ward, CEO at sustainable data centre provider, Verne, discusses the company’s expansion plans in Finland – with the acquisition of a strategic site in Mantsala, to build its fifth Nordic data centre, as well as the acquisition of the land at its existing Helsinki data center campus, securing room for future expansion. Dominic also shares some fascinating insights into the data centre industry more generally – setting AI and sustainability in context with the current geopolitical uncertainties.

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Foundation first, followed by agentic AI and AI sovereignty

James Hodge, GVP & Chief Strategy Advisor at Splunk and member of the TechUK AI Committee, discusses how AI remains a central focus, with numerous companies continuing to develop cutting-edge AI technologies at the same time as AI projects are falling short thanks to poor data management, overhyped promises and confused leadership. James offers some advice as to how to ensure AI success - avoiding wasted resources, frustrated boards, and a growing disillusionment with what AI can deliver.

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Sustainability delivers smarter decision-making and happy shareholders

Buddy Bayer, Chief Operating Officer, Colt Technology Services, discusses the findings of the company’s fifth, annual Digital Infrastructure Report, with sustainability planning, CIOs shaping sustainability strategies, the positives of AI, legacy technology, NaaS and end-to-end intelligent infrastructure just some of the topics covered. Buddy is optimistic that ‘smart sustainability’ delivers benefits for all an organisation’s stakeholders.

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AI + low-code - redefining application development

Tiago Azevedo, CIO at OutSystems, discusses the findings of the company’s recent global 2025 State of Application Development report, explaining how GenAI and low-code in combination will redefine application development and increase productivity while ensuring governance throughout the entire software development lifecycle. Tiago suggests that developer teams shouldn’t have to choose between high-quality, fully functional apps and speed-to-market, and by abandoning antiquated development practices in favour of AI-powered low-code technology, they can reap the performance and agility benefits of these transformative technologies.

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Key storage trends for 2025

Eric Herzog, Chief Marketing Officer at Infinidat, explains how Generative AI (GenAI) and next-generation data protection are driving new and interesting conversations about what enterprises will do with their storage infrastructure in 2025 to accommodate these significant developments, as part of the company’s Top 5 Storage Trends for 2025: 1) Generative AI: The Rise of Retrieval-Augmented Generation (RAG) 2) Next-Generation Data Protection: The Shift to Cyber Focus, Recovery First 3) Hybrid Multi-cloud Storage: The Best of Both Worlds (On-premises & Public Cloud) 4) Automation & Optimisation: The Demand for More Efficient Enterprise Storage Continues 5) Data Infrastructure Modernisation: The Next Steps with a Unified Approach

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Storage trends for 2025

Eric Herzog, Chief Marketing Officer at Infinidat, explains how Generative AI (GenAI) and next-generation data protection are driving new and interesting conversations about what enterprises will do with their storage infrastructure in 2025 to accommodate these significant developments, as part of the company’s Top 5 Storage Trends for 2025: 1) Generative AI: The Rise of Retrieval-Augmented Generation (RAG) 2) Next-Generation Data Protection: The Shift to Cyber Focus, Recovery First 3) Hybrid Multi-cloud Storage: The Best of Both Worlds (On-premises & Public Cloud) 4) Automation & Optimisation: The Demand for More Efficient Enterprise Storage Continues 5) Data Infrastructure Modernisation: The Next Steps with a Unified Approach

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AI transforming IT Operations

Taggart Matthiesen, Chief Product Officer of LogicMonitor, discusses the findings of the company’s latest research - Unleashing AI-Driven IT Operations: Challenges, Opportunities, and Future Growth. Conducted in partnership with industry research firm EMA, the report offers a deep dive into the adoption of AI in IT Operations (ITOps), gathering insights from over 500 IT professionals worldwide to uncover pivotal trends, challenges, and the innovations driving the future of IT, as Taggart explains.

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Passionate about patch management, RMM and MDM

Jonathan Crowe, Director of Community at NinjaOne, introduces the company - its RMM and MDM solutions, the recently introduced Patch Intelligence AI for Patch Management feature, how NinjaOne helps MSPs to stand out in a busy Channel marketplace and finishes with some hints as to what innovations are on their way for 2025.

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