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Why 24/7 IT defence is no longer just a ‘Nice-To-Have’ for SMBs

Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not just during the ‘normal’ working day. Nirav shares examples of where a lack of round-the-clock monitoring led to serious consequences for a business, warns that SMBs are very much in the sights of today’s bad actors and shares some valuable advice as to how organisations can improve their out-of-hours security posture.

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More tech, less productivity - what’s going wrong?

Ofir Bloch, VP at WalkMe, discusses the results of WalkMe’s fifth annual State of Digital Adoption report, which reveals that over half (54%) of workers bypassed AI tools and completed tasks manually at least once in the past 30 days. A further 33% haven’t used AI at all. Rather than friction, the research describes outright rejection. Ofir explains what’s going wrong within the enterprise, with executives and employees apparently at odds when it comes to AI, and explains the ways in which this situation can be addressed for the benefit of individuals and their organisations.

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Hybrid IT creates observability challenges, and opportunities

Cullen discusses the findings of the company’s recent 2026 SolarWinds State of Monitoring & Observability Report, examining how IT teams are navigating increasingly fragmented hybrid environments, and in turn, how AI is reshaping modern observability. AI AI is accelerating incident response, reducing noise, and closing visibility gaps across increasingly complex IT environments, with organisations increasingly prioritising platforms that unify data, automate insight, and lay the foundation for autonomous operational resilience.

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Mind the gap - addressing the risk of shadow AI

Oliver Simonnet, Lead Cybersecurity Researcher at CultureAI, discusses the findings of the company’s The State of Enterprise AI Usage: The Illusion of Control report, which reveals a growing gap between how AI is used in practice and how organisations believe it’s being controlled. The report shows that, while 72% of organisations believe they have full visibility into AI usage, 65% still report detecting unauthorised shadow AI, revealing a structural gap between perceived control and operational reality. Oliver goes on to explain how, in order to adopt AI at scale responsibly, businesses must move beyond policy and implement real-time, enforceable controls where risk is actually created.

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Quantum data centres set to complement classical computing

Matthew Martin, Managing Director of Quantum Design Oxford, discusses the critical role that quantum data centres will play in advancing the deployment of quantum technologies. He explains how quantum data centres will enable hybrid quantum–classical computing, cloud-based access to quantum hardware, and specialised infrastructure for quantum systems, the significance of recent developments, such as the launch of Oxford Quantum Circuits' (OQC) Quantum-AI Data Centre in New York and discusses the role of international and cross-sector collaboration in making quantum data centres a reality, and accelerating quantum innovation.

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It’s HAMR time for Seagate’s Mozaic™ 4+ platform

Jason Feist, Seagate SVP, Go-to-Market, discusses Seagate Technology’s next-generation Mozaic™ 4+ platform, said to be the industry’s only heat-assisted magnetic recording (HAMR)–based storage platform deployed at-scale - now qualified and in production with two leading hyperscale cloud providers. Supporting capacities up to 44TB, the platform incorporates a next-generation suspension architecture and an enhanced system-on-a-chip that enables precise recording at higher densities while maintaining enterprise-class reliability.

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The AI grace period is over - ROI in months not years

Alex Adamopoulos, Chairman and CEO of Emergn, discusses the results of the company’s new research, which reveals that enterprise leaders now expect measurable returns from AI investments within months, not years and patience is rapidly running out. The findings show that AI has shifted from behind the scenes pilots to a core driver of revenue, with zero organisations reporting that they remain uninvolved in AI initiatives.

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Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to operate safely, intelligently, and at scale. Arturo highlights the key drivers behind edge observability, explains how organisations can leverage observability at the edge to extract actionable intelligence from fragmented edge telemetry, and why it is becoming foundational for autonomous, distributed systems.

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AI - is it time for a rethink?
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Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent – particularly women and flexible workers. With AI demand forecast to drive a fivefold increase in UK data centre capacity by 2030, and increasing investment from major tech providers, Claire says the sector won’t keep up unless it modernises how it attracts, trains, and mobilises people.

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AI - time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent – particularly women and flexible workers. With AI demand forecast to drive a fivefold increase in UK data centre capacity by 2030, and increasing investment from major tech providers, Claire says the sector won’t keep up unless it modernises how it attracts, trains, and mobilises people.

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A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure, contractors face mounting pressure to test and certify complex fibre systems quickly and accurately. Fluke Networks has launched CertiFiber™ Max, said to be the industry’s first third-generation optical loss test set (OLTS) designed to meet these. Built on the trusted Versiv™ platform and integrated with LinkWare™, CertiFiber Max enables technicians to certify up to 24 fibres in under one second.

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Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses Nexthink’s newly launched personal AI agent, powered by DEX data, which resolves common IT issues in seconds and delivers a 77% first-contact resolution rate.

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