NEWS

ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and security services at its annual security conference.

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NEWS

Siemens AG and Paessler AG strengthen their partnership in industrial environments

Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring solution of the Siemens Lifecycle Management Suite (LMS).

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NEWS

Kent Community Health NHS Foundation Trust selects Riverbed

Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community Health NHS Foundation Trust data insights in real-time, saving time and significantly reducing service desk tickets.

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NEWS

Enabling enterprises to achieve Internet Resilience

Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance Monitoring (IPM) Platform.

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NEWS

Hammerspace acquires Rozo Systems

Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure coding technology which, as part of the Hammerspace Data Orchestration System, enables users to maximize performance in any location, expand to hyperscale capacity, and adapt to virtually any workload as it spans from the edge, to data centers, and the cloud.

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NEWS

ServiceNow to acquire artificial intelligence powered platform G2K to transform retail and beyond

ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to intelligently action digital and in-store data with enterprise-grade workflows.

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Freshservice unified incident response management with AI-enhanced alerting enables any business to...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Survey highlights scale of frustrations with the pandemic customer experience.
New product helps improve end-user experience by empowering organisations to manage the operational...
HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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