Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
Park Place Technologies is strengthening its Professional Services portfolio with offerings...
CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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