Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...
Amadeus chooses the Now Platform to provide the automation, quality control and global governance...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
Rubrik partners with industry leaders including Cisco, DataStax, Fortinet, Google Cloud, Lenovo,...
BMC embeds GPT across AI-driven service and operations management portfolio.
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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