Despite being published in late 2022 and coming into effect in January 2023, the second Network and...
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
Survey highlights scale of frustrations with the pandemic customer experience.
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
TeamViewer is streamlining the remote support in the IT department of the international consumer...
RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more