An escalating cybersecurity skills crisis demands a fundamental shift in organisational strategy,...
False positives and incorrect notifications about possible problems are the main source of...
Nokia has selected Tutela, an independent mobile quality measurement company, to provide key...
Digital teams leverage continuous automation and AI-assistance to deliver essential business...
Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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