Sunday, 16th June 2019
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NEWS

Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses with context on data.

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NEWS

Kaseya acquires IT Glue

Company remains committed to building on vendor-agnostic, open-platform approach to support the heterogeneous environments of MSPs.

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NEWS

Application performance visibility seen as key to boosting business processes and user experience

Refining network monitoring vital in optimising performance but cost issues remain.

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NEWS

Multi-Cloud management for EU project

Morpheus Data has been chosen as the multi-cloud management platform for a strategic EU-wide project which also included technologies from Morpheus alliance partners such as VMware, Dell Technologies, and T-Systems.

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NEWS

Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through greater visibility and cloud-level scalability.

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NEWS

Fashion specialist s.Oliver rolls out End-User Experience Management

s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer satisfaction – and prepare for upcoming virtual reality projects.

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Move to cloud-based customer experience platform supports collaboration, conversational service and...
Leading trust deploys Citrix technology to meet the demands of evolving into an Integrated Care Orga...
Simplify monitoring and troubleshooting with rich application performance insights and distribute.d...
Qualys, Inc. has introduced its global IT Asset Inventory (AI) Cloud App, which provides Security an...
The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their operationa...
DataOps approach reduces release cycles from days to minutes.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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