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Infosys teams up with AWS to enhance enterprise capabilities using generative AI, with a focus on...
Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes...
Skill shortages are stifling innovation in IT, with firms focusing on talent acquisition and...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
UK businesses focus on AI pricing strategies, but struggle with outdated billing systems.
Wasabi Technologies expands its cloud storage footprint by acquiring Seagate's Lyve Cloud division,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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