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More than half (55%) of respondents within finance departments are still using legacy OCR technology.
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How artificial intelligence may upend the hardware-agnostic era. By James White, Digital Workplace Practice Lead at Prosource.it
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In this Q&A, Darren Rushworth, President of NICE International, explores how purpose-built AI is revolutionising customer service by addressing the shortcomings of generic AI solutions. He discusses how organisations can bridge critical consumer protection gaps, leverage domain-specific AI models for better outcomes, and drive long-term transformation in customer experience.
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This marks a one-year, £2.28M contract extension to Kyndryl and Defra’s current partnership.
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Customer trust outweighs compliance burdens.
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By Samuele Gantner, Chief Product Officer at Nexthink.
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Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.
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