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Virtual Instruments has introduced the next generation of VirtualWisdom, the industry’s most...
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Edith Harbaugh has rejoined LaunchDarkly as CEO, leading the company through AI-driven innovation...
Major expansion in UK's AI programme offers free training to equip 10 million individuals with...
ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...
AI-powered platform offers contextual and actionable recommendations based on identified...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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