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Softline Group Northern Europe and HDI Group become the first two organizations certified.
Skillsoft launches its upgraded platform to link skills development with business outcomes amidst...
The TrendAI framework offers a structured approach to threat attribution, emphasising evidence over...
Next Generation AIOps capabilities powered by new algorithms add external data and events to drive...
Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...
Scale Computing enhances its product offerings with the acquisition of Adaptiv Networks,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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