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By Linda King, Chief-Go-To-Market Officer, Cloudsoft.Read More
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across multiple departments to help employees faster.Read More
New runtime environment vulnerability analytics and support for the Go programming language position Dynatrace as the only solution that provides real-time visibility and analysis across the entire application stack.Read More
False positives and incorrect notifications about possible problems are the main source of frustration for IT systems administrators according to global research from the IT monitoring experts, Paessler.Read More
All SAP customers can now enable industry leading observability for their SAP infrastructure, applications and business processes without any intrusive agent installation, manual configurations or context switching across multiple toolchains.Read More
A new survey from leading market research firm IDC reveals that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity.Read More
Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.Read more