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The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes...
Park Place Technologies has strengthened its software portfolio with the purchase of...
The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...
Research shows implementers tied to vendors sell too many licences or wrong software to customers...
Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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