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New capabilities integrate observability, incident response, service management, and AIautomation...
Spirent introduces Spirent Luma, an AI solution enhancing network testing with automated...
Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.
Exclusive Networks enhances its executive team with the appointment of Sergio Amodeo as Group Chief...
Unlimitail partners with Snowflake to launch Global Retail Media Data Hub, enhancing retail media...
Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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