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Centreon unveils monitoring agent

Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital...

SolarWinds introduces N-central 12.2

SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...

Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

Extreme introduces cloud-native network visibility platform

Extreme Network has ntroduced the Extreme 9000 series, featuring the Extreme 9920 intelligent...

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

CFOs chart path to AI adaption amidst growing pressures

A recent study by OneStream reveals scaling AI demands for CFOs amid investment growth and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service