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Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...
Yokohama platform release includes teams of preconfigured AI agents now available for faster...
New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...
Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring...
xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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