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Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
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Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...
New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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