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AI: moving from experimentation to organisational integration

AI is universally deployed but full integration remains rare. This report examines the barriers and...

Fujitsu launches SystemInspection Services

Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...

Web performance monitoring enhancements

Orion Platform-based Web Performance Monitor (WPM) 3.0 and SaaS-based SolarWinds Pingdom to provide...

How AI and data could reshape the infrastructure landscape by 2026

Rising investments are bringing new challenges for infrastructure. AI, predictive analytics, and...

MSPs: the increasing targets in supply chain attacks

The rise of supply chain attacks highlights the vulnerability of MSPs, underscoring the need for...

Sun Chemical selects OpenText to improve customer service and experience with machine learning

OpenText Business Centre for SAP® digitises sales order processes to increase operational...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service