Digitalisation World

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Automation key to managing supply chain needs

ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...

Digital.ai and Scaled Agile expand partnership

Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...

Hammerspace acquires Rozo Systems

Hammerspace has acquired Rozo Systems - creator of the Mojette Transform, the patented erasure...

Enhancing life insurance services through digital transformation

TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing...

How CRS Technology Consultants used N-able to thwart a major ransomware threat

A timely intervention by CRS Technology Consultants and N-able saved a regional CPA firm from a...

Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service