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The solution offers a personalised IT support experience by leveraging AI and Advanced Speech...
Qualys, Inc. has introduced its global IT Asset Inventory (AI) Cloud App, which provides Security...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Ivanti has published findings of a new survey which studied IT challenges and the benefits of...
Veeam Software expands its offerings with Veeam Data Cloud for Managed Service Providers,...
Before-and-after analysis and one-second root cause granularity for open-source and NoSQL...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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