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New capabilities integrate observability, incident response, service management, and AIautomation...
IT operations management updates bring new and expanded Azure support, helping tech pros better...
Organizations tackle the ERP Innovator’s Dilemma – ‘keeping the lights on’ budgets fall to...
SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...
A new report reveals the hidden costs of software complexity in business, urging simplicity to...
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Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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