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Tech pros benefit from the richness of a full-featured application performance management solution...
Organisations can now confidently create highly accurate automation for common IT operations and...
Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...
Rackspace Technology partners with Dell Medical School to pioneer a distinguished healthcare IT...
ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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