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Tech Mahindra and University College London are collaborating on research and solution development...
Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...
Delinea and IBM deepen their strategic collaboration, enhancing identity security solutions for...
Databricks is set to invest over $850 million in the UK to expand their AI and data ambitions,...
Skillsoft reports growth in AI-native learning adoption as organisations increasingly use...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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