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Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
The TrendAI framework offers a structured approach to threat attribution, emphasising evidence over...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
The UK's Cybersecurity and Resilience Bill establishes a framework for infrastructure protection,...
Zenture Partners joins forces with Momentum, enhancing telecom lifecycle management with...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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