NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS

GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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BLOG

Top trends to watch for in IT Service Management

By Phil Fox, Principal Customer Success Advocate at Adaptavist.

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VIDEO

Sustainability – time for a revolution? Part 1

Pankaj Sharma, Schneider Electric's Global Executive Vice President, Secure Power Division, discusses the sustainability gap, with too many organisations talking up their environmental credentials, but failing to implement the necessary actions.

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BLOG

2023 IT Services Predictions and Trends

By Colin Blumenthal, Vice President, IT Services, Sharp Europe.

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Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...
Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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