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New functionality for InsightEdge and XAP In-Memory Computing platforms helps free customers to...
Modernisation Maturity Model based on three decades of experience across thousands of successful...
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Seven-year ICT services contract spans 23 countries and 10,000 staff.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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