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Extensive, long-term framework agreement with eight-figure total volume.
FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...
ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
Exploring the impact of AI in telecoms, Colt's report underlines the necessity for a people-first...
Flare introduces Foretrace, providing employees with tools to help monitor and address personal...
7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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