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ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
UK businesses focus on AI pricing strategies, but struggle with outdated billing systems.
Skillsoft reports growth in AI-native learning adoption as organisations increasingly use...
Capita is expanding its partnership with Multiverse to train 250 additional employees in AI skills,...
The Bank of England's investment in IT hardware reflects an evolving digital strategy addressing...
CoreView has launched Corey, an AI agent designed to support IT teams in managing Microsoft 365...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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