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Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

TELUS and RingCentral integrate AI capabilities into Business Connect

TELUS and RingCentral integrate AI features into Business Connect to support business...

LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further...

IT teams resolving incidents up to 63 percent faster than before COVID-19 pandemic

IT in “hyper-care” mode to meet unprecedented digital demand.

Business concerns on post-pandemic AI prophecies

Large enterprises express concern that AI may not deliver the resilience and business continuity...

BCS appoints Cezary Zieba as Country Manager for Poland

Cezary Zieba joins BCS with a mission to enhance operations in Poland and Central Europe.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service