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SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
The STFC's Hartree Centre unveils the Mary Coombs supercomputer, enhancing AI capabilities and...
Intruder has added a container image scanning feature to its cloud security platform, aiming to...
Kong introduces Context Mesh, a tool to seamlessly connect enterprise data with AI agents, aiming...
As automation expands, businesses face unforeseen internal risks within their IT landscapes,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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