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Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of...
Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...
Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Beacon, NY, Dec 20, 2024– DocuWare unveils its AI-powered Intelligent Document Processing...
CrowdStrike unveils its latest identity security solution, designed to protect the full hybrid...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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