Digitalisation World

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RBC Capital Markets modernises process and content services

RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...

SolarWinds closes the market’s hybrid IT observability gap

The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...

Enhancing data trust: Introducing Ataccama ONE Agentic

Ataccama unveils a new platform to revolutionise data management, enhancing speed and reliability...

89% of businesses plan to host tech off-premise

Remote and hybrid working is driving a permanent shift in how businesses are organising their tech....

ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service