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Unified platform for ITSM and ITOM to discover, monitor, service, remediate, and optimize IT...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
nVent opens new service and training centres in Sweden, Germany, Australia, and the UK to offer...
Version 1 teams up with Lincolnshire County Council for a transformative 11-year tech partnership...
Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring...
ServiceNow’s planned acquisition of Armis aims to expand its market position and add capabilities...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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