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ServiceNow to acquire AI pioneer Element AI

Element AI significantly enhances ServiceNow’s commitment to building the world’s most...

ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

Splunk enhances IT Operations solutions

Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...

SolarWinds introduces N-central 12.2

SolarWinds has launched SolarWinds N-central 12.2, which hosts a wide range of new features...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service