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Park Place Technologies has strengthened its software portfolio with the purchase of...
As automation expands, businesses face unforeseen internal risks within their IT landscapes,...
Tacton, a global leader in enabling smart commerce for manufacturers, has adopted Sumo Logic as...
Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
Bitdefender has launched GravityZone Extended Email Security, combining email and endpoint...
Derive transforms its platform, adding Governance and Operations modules to enhance cyber risk...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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