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Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
AlgoSec’s latest product release delivers automated application connectivity and security policy...
Node4 and Nerdio announce a strategic partnership to enhance Azure Virtual Desktop delivery for...
s.Oliver is using Nexthink alongside ZIS Leutek to aid IT support, enhance employee and customer...
Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
IT leaders seek to consolidate support and services into a single vendor to achieve greater...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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