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Ivanti has published findings of a new survey which studied IT challenges and the benefits of...
An escalating cybersecurity skills crisis demands a fundamental shift in organisational strategy,...
Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...
LogicMonitor's acquisition of Catchpoint marks a pivotal shift in digital infrastructure, combining...
CompTIA unveils an updated Linux+ certification exam, emphasizing AI, automation, cybersecurity,...
A timely intervention by CRS Technology Consultants and N-able saved a regional CPA firm from a...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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