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Research uncovers root causes of AI and automation implementation delays

99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but...

AWS accelerates AI innovation with $100M investment

AWS expands its Generative AI Innovation Center to usher in the future of agentic AI, enabling...

Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

Acronis welcomes Jo Holliday as new general manager for UK & Ireland

Acronis appoints Jo Holliday to lead their UKI operations, focusing on growth and partnership...

Reducing hybrid IT complexity

Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce...

The King’s Trust selects NinjaOne

Renowned non-profit transforms and simplifies its IT operations and efficiency with NinjaOne.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service