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Discovery Services help define a baseline for data-driven transformation, taking a deep dive into...
New solution combines forensics evidence with real-time telemetry to deliver unified insights into...
The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...
Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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