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The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Cognizant partners with Microsoft to infuse AI across enterprises, propelling innovation and...
Advantech has partnered with Qualcomm Technologies to advance edge AI with the SKY-641E3 server,...
SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...
Alteryx expands its partnership with Google Cloud to simplify analytics workflows and support...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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