Digitalisation World

Centreon unveils monitoring agent

Published in AI Apps + DevOps Data Analytics IT Management + Service Tech & Trends Vendor

Centreon recently launched its open-source, multiplatform Monitoring Agent, advancing digital performance monitoring and client transformation.

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NinjaOne expands Automated Endpoint Management Platform

Published in IT Management + Service Vendor

NinjaOne now delivers Mac coverage through a single interface.

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A major infrastructure shift is underway

Published in Cloud + MS Digital Business Infrastructure + Asset Management Infrastructure + Hardware IT Management + Service Networks + Telecoms Security + Compliance Storage + Servers Tech & Trends

AI could double the strain or solve it.

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Opportunities to optimise ServiceNow operations

Published in IT Management + Service Tech & Trends

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.

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Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Published in Digital Business IT Management + Service Vendor

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business transformation, to deliver a unified service delivery platform. The collaboration aims to provide Ricoh’s customers and employees with seamless, intelligent and responsive digital management of modern workplaces.

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Teradata and ServiceNow partner

Published in IT Management + Service Vendor

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates customer data from Teradata on the ServiceNow AI Platform.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Centreon unveils monitoring agent

NinjaOne expands Automated Endpoint Management Platform

A major infrastructure shift is underway

Opportunities to optimise ServiceNow operations

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Teradata and ServiceNow partner

Improving service resiliency and incident automation

Node4 and Nerdio partner to enhance Azure virtual desktop services

ServiceNow releases its most comprehensive set of new AI innovations

Wipro to launch 5G edge services solutions suite

IT sustainability: A commercial priority for SMEs

Hosting application layers in the cloud natively

Latest Video

Stephane Zantain on Customer Engagement