DXC Technology has signed an agreement with ElectraLink, the central body responsible for operating the data hub underpinning the UK energy market, to deliver a transformative digital platform that will enable ElectraLink to drive cost-efficient, innovative new services for customers.
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Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.
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Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.
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SUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.
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Global Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.
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The SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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