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IT Management + Service

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Check Point’s agentic platform for network security

Check Point introduces its Agentic Network Security Orchestration Platform, designed to support network security with increased efficiency and automation.

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PowerStore Elite: Navigating EMEA's dynamic storage demands

PowerStore Elite aims to address EMEA’s evolving storage needs amid accelerating data growth, seeking to help organisations modernise while maintaining continuity of critical operations.

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Alteryx introduces new automation features for enterprise analytics

Alteryx has introduced new automation capabilities designed to support AI deployment and integrate data, business logic, and AI workflows across enterprises.

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Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

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Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent access and actions within enterprise environments.

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ServiceNow launches platform expansion with the Utah release

Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...

New leadership at CirrusHQ: Matt Smith appointed as Head of Sales

CirrusHQ appoints Matt Smith as Head of Sales to support its cloud partnerships and organisational...

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

ScienceLogic expands in EMEA

Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...

Acronis welcomes Jo Holliday as new general manager for UK & Ireland

Acronis appoints Jo Holliday to lead their UKI operations, focusing on growth and partnership...

Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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