“Enterprises and MSPs serving them are evolving ITOps as business enablers built on speed and agility. A dependence on legacy product suites, organizational data-silos and stifling economic models amid a widening skills gap will seal the fate of enterprises who fail to modernize. Cutting-edge, flexible business models that innovate early and often have an advantage in delivering enhanced, resilient digital experiences to customers,” said Dave Link, founder and CEO of ScienceLogic. “Fortunately, the criticality of advanced tool sets with an AIOps narrative is taking hold in EMEA, which we are seeing in terms of fueled demand. This strategic investment is intended to serve as a beacon for organizations leading digital transformation in Europe.”
Over the last two years, ScienceLogic’s business in EMEA has grown almost 40% year over year. This expansion serves to capture and support regional demand amid the company’s strongest quarter ever recorded. The contact centre in Glasgow will become the hub of business development operations in EMEA and bring additional jobs to the area.
“Europe is one of the fastest growing regions for ScienceLogic’s business. This growth indicates a strong regional demand and has compelled us to invest ahead of the curve,” said Clive Spanswick, VP of EMEA at ScienceLogic. “Our new business development contact centre in Glasgow backs our commitment to deliver tangible business growth to our enterprise and MSP partners, which underpins the support they need for great outcomes.”
Softcat, one of the UK’s most exciting and high growth IT sourcing & managed service providers and one of ScienceLogic’s most recent EMEA-based customers, had this to say when asked to comment about the expansion in Glasgow:“Softcat is adding a range of new monitoring and visibility services to our portfolio that are underpinned by ScienceLogic,” stated James Hunnybourne, Head of Solution Sales at Softcat. “We want to offer our customers the best value and choice from the most innovative sources. ScienceLogic’s’ investments here in Europe strengthen this narrative which we anticipate will translate into successful customer outcomes.”