Digitalisation World

Making IT operations 'easy'

Published in AIOps IT Management + Service

Freshservice unified incident response management with AI-enhanced alerting enables any business to anticipate service disruption and minimise impact.

NEWS

Crosser and Paessler partner to enable central monitoring of IT and OT

Published in AIOps Internet of Things IT Management + Service

Crosser, an expert in edge analytics, integration and automation software and network monitoring specialist Paessler are working together to provide customers with all-round monitoring of IT and OT environments.

NEWS

NETSCOUT launches Visibility as a Service

Published in AIOps Infrastructure IT Management + Service Platform

Bolsters IT capabilities through round-the-clock monitoring, detection, and problem-solving leveraging industry-leading proprietary technology and an expert talent pool.

NEWS

Sustainable networking enhancements

Published in AIOps IT Management + Service Networking

Men&Mice, a key expert in network management, has introduced Micetro 10.1, the latest version of its unified DNS, DHCP, and IP Address Management (DDI) orchestration software, aimed at establishing sustainable networking best practices in diverse and heterogeneous global enterprise networks.

NEWS

ServiceNow introduces ESG solution

Published in AIOps IT Management + Service

Integrated environmental, social, and governance (ESG) solution combines the power of ServiceNow’s platform, new and existing products, and partner ecosystem to help companies workflow a better world.

NEWS

Radisson Hotel Group relies on Freshworks

Published in AIOps IT Management + Service

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Making IT operations 'easy'

Crosser and Paessler partner to enable central monitoring of IT and OT

NETSCOUT launches Visibility as a Service

Sustainable networking enhancements

ServiceNow introduces ESG solution

Radisson Hotel Group relies on Freshworks

Employees say hybrid work makes them happier and more productive

Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Sharp Europe unveils new ‘One Sharp’ unified brand proposition

USU wins Liechtensteinische Landesbank contract

Amadeus selects ServiceNow to accelerate major transformation to the public cloud

Spreadsheets still being used to track IT assets

Latest Video

Stephane Zantain on Customer Engagement