NEWS
ServiceNow introduces ESG solution

Integrated environmental, social, and governance (ESG) solution combines the power of ServiceNow’s platform, new and existing products, and partner ecosystem to help companies workflow a better world.

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NEWS
Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts.

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NEWS
Puppet introduces new integrations with ServiceNow

New integrations empower customers to accelerate DevOps at scale through visibility into IT assets and self-service automation.

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NEWS
Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics pioneer Gigamon, have introdued a joint solution that enables organisations to reduce business risk and increase security through real-time and continuous protection for managed, unmanaged, and IoT devices.

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NEWS
Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's network availability.

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NEWS
Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

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NEWS
Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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NEWS
Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings bolstered by the November 2020 acquisition of Curvature.

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NEWS
New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.  

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NEWS
Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens.

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NEWS
Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread over 110 locations, support the business with its cloud migration strategy and adoption of Microsoft Office 365.

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NEWS
Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for enterprise customers.

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NEWS
Banco ABC Brasil modernises customer experience

Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™ (IDMC), Banco ABC Brasil aims to transform analytics capabilities, expedite the processing of loan applications and bring Digital Financial Services to its customers.

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NEWS
Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.

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NEWS
Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.

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Videos

Spectra Logic’s Vice President of Product Management and Solutions, David Feller, shares the company’s own experience of dealing with a ransomware attack, explaining how this has shaped the development of recently launched attack-hardened, hybrid, multi-cloud data management and storage solutions.
Michael Queenan, Co-Founder and CEO of Nephos Technologies, explains the importance of understanding the whole data stack – the storage and the governance as well as the analytics – in order to turn the raw data into valuable, actionable information. Michael also details how his company is helping customers on their ‘data literacy’ journey, most recently with the introduction of a Data Governance as a Service solution.
Jorn Wittendorp, Founder and CEO of Ydentic, explains how the company’s platform helps MSPs and their customers to optimise the management of workplaces, accounts, access rights and passwords from one, central location. The company is expanding from its Netherlands base, looking to develop partners in Germany, the UK and the Nordics.
Mike West, CEO of Digital Infrastructure Advisors Ltd (DIAL), outlines the company’s comprehensive data centre service – business advice, legal services, technical and design – alongside what he believes is an overdue, major focus on cybersecurity. In simple terms, Mike thinks that there needs to be more industry-wide understanding and planning around ‘what happens if a data centre goes down thanks to a cyber attack’.

Expert Opinions

By Shirin Esfandiari, Product Director at Oracle.
By Dominik Birgelen, CEO of oneclick.
By Lyndon Hedderly, director, customer solutions, Confluent.
By Eric Newcomer, CTO and Ricardo Diniz, VP and General Manager, UK I and Southern Europe, WSO2.