NEWS
92% of IT decision-makers believe ITSM implementers fail customers

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS
Log intelligence for IT operations

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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NEWS
Improving operational efficiency

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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NEWS
Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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Improving supercomputer capacity planning

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright Cluster Manager, to support a demanding HPC environment.

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A&O IT Group consolidates disparate IT estate

Managed services provider selects SolarWinds MSP for remote monitoring and support.

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Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool to help evaluate operational risk and drive growth in times of uncertainty.

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Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation solutions.

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NEWS
Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change management and service desk analytics solution for customers of the BMC Helix ITSM solution.

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NEWS
What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry predictions for 2021 and beyond.

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Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT, HR and Finance solutions, has revealed how IT support services have coped since the start of the lockdown period.

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NEWS
TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy and boost productivity and cost-efficiency with the help of automation and new technologies. The co-operation also enables more efficient utilization of data.

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NEWS
Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability platform New Relic One. With this integration, Amazon Web Services (AWS) and Microsoft Azure users can leverage additional infrastructure performance metrics from New Relic One, such as memory and CPU utilization, allowing Apptio Cloudability to provide up to 15 percent more savings in rightsizing recommendations for compute resources.

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NEWS
IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT monitoring and the maturity gap between Europe and North America.

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NEWS
Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and coordination.

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Videos

Or Lenchner, CEO, Bright Data, discusses the growing importance of ESG data, outlining the challenges of accessing, collecting, collating and analysing the many available data sources, and suggesting that improved government guidance and regulation is the way forward, along with the right analytics solution.
Rob Elder, Vice President Data Centers, Bulk Infrastructure AS, discusses the current energy price spike and the impact it is already having on the global data centre industry - with a particular focus on how location is becoming an increasingly important factor for end users.
Mike McAdam, Data Centre Director EMEA, and Simon Prichard, Product Strategy Manager, both at Mitsubishi Electric Europe, explain how real-time data visualisation and smart insights can help to optimise data centre power and cooling infrastructure, before discussing the wider sustainability challenges and opportunities facing the industry into the future. They also share the company’s plans to leverage its critical infrastructure expertise to expand its presence within the data centre sector.
Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk, discusses the findings of the company’s ‘State of Observability 2022’ report. He outlines the three different stages of the observability journey, the main reasons why organisations adopt observability solutions and the main benefits of doing so. He ends up with some key observability recommendations.

Expert Opinions

Simon Spring, Operations Director of EMEA at WhereScape, discusses some of the common misconceptions surrounding data warehouses, data lakes, and data hubs, and why a proper understanding of each is key to building effective data infrastructure.
By Jonathan Westley, Chief Data Officer, Experian UK&I.
Balancing the needs of employees in both the virtual and physical workplace. By Chris Lorigan, Surface Portfolio Product Manager, Microsoft UK.