NEWS
Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

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NEWS
Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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NEWS
Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings bolstered by the November 2020 acquisition of Curvature.

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NEWS
New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.  

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NEWS
Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens.

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NEWS
Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread over 110 locations, support the business with its cloud migration strategy and adoption of Microsoft Office 365.

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NEWS
Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for enterprise customers.

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NEWS
Banco ABC Brasil modernises customer experience

Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™ (IDMC), Banco ABC Brasil aims to transform analytics capabilities, expedite the processing of loan applications and bring Digital Financial Services to its customers.

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NEWS
Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.

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NEWS
Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class support through Park Place’s global service network.

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NEWS
Accelerating application delivery and policy management

AlgoSec’s latest product release delivers automated application connectivity and security policy changes, deepens application visibility and discovery, and extends application risk analysis across multi-clouds and hybrid environments.

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NEWS
Park Place Technologies acquires Inventory and Logistics Management solution

Park Place Technologies has announced the asset acquisition of a new inventory and logistics management solution, NetSure+, developed by Charlotte, NC,-based SiteGrid. SiteGrid CEO Brett Ganey and his team of networking experts will join the Park Place family.

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NEWS
Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous Intelligence Platform™ for logs, metrics, traces and events with Service Graph, helping customers to quickly, easily, and reliably load third-party data into the system, enabling data quality, timeliness, and scalability.

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NEWS
Paessler presents Paessler Building Monitor, an IoT monitoring solution for the sustainable management of buildings

Paessler AG is releasing a new solution for facility managers and building owners: the new software as a service (SaaS), “Paessler Building Monitor”, provides around-the-clock digital monitoring of building conditions.

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NEWS
Future of SecOps: era of cyber resilience in face of unprecedented workforce transformation

CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of advanced security technologies to improve detection capabilities; 95% of organisations now use hybrid-cloud for SecOps management.

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Videos

Thor Johnsen, Head of Triple Point's Digital 9 Infrastructure plc., discusses the organisation’s recent data centre acquisitions in London and Finland, as it seeks to develop a multi-site, multi-location strategy with sustainability as a central focus.
Surya Varanasi, Storcentric’s CTO, talks through the launch of the Nexsan Unity NV10000 enterprise class platform, which supports block, file and object storage protocols and addresses data security, including ransomware, and regulatory compliance concerns.
Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.
Emely Patra, RVP and Head of EMEA Customer Success Strategy and Architecture at MuleSoft, discusses the findings of the company’s recently published 2022 Connectivity Benchmark report, highlighting some of the obstacles to creating fully connected user experiences, and explaining how APIs and low code tools can help to address the major integration challenges which need to be overcome as part of a successful digital transformation strategy.

Expert Opinions

By Bengt Johannes Lundberg , CEO of Disruptive Technologies.
By Graham Jarvis, Lead Business and Technology Journalist.
By Drew Firment, VP of Enterprise Strategies at Pluralsight.