NEWS
Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT, HR and Finance solutions, has revealed how IT support services have coped since the start of the lockdown period.

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NEWS
TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy and boost productivity and cost-efficiency with the help of automation and new technologies. The co-operation also enables more efficient utilization of data.

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NEWS
Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability platform New Relic One. With this integration, Amazon Web Services (AWS) and Microsoft Azure users can leverage additional infrastructure performance metrics from New Relic One, such as memory and CPU utilization, allowing Apptio Cloudability to provide up to 15 percent more savings in rightsizing recommendations for compute resources.

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NEWS
IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT monitoring and the maturity gap between Europe and North America.

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NEWS
Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and coordination.

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NEWS
ITV keeps Brits entertained during lockdown with Freshworks

Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team through the pandemic.

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NEWS
Database performance monitoring release

SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its flagship database performance monitoring solution.

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NEWS
Cloud management additions

Wireless intrusion protection, guest access, location services, IoT management, and compliance apps now available via the industry’s most advanced cloud networking platform.

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NEWS
Delivering new levels of business agility and resilience

The Now Platform Paris release accelerates digital transformation, helping to connect teams, systems, and work.

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NEWS
HMRC and Fujitsu announce two-year workplace services agreement

HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract, supporting the government department’s aim to continue to deliver a professional, efficient and engaged organisation.

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NEWS
Thy-Mors Energi Elnet increases data quality and professionalises its IT system

The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from the software house Powel to professionalise its data quality and IT setup, allowing it to meet current complex challenges in the power grid.

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NEWS
Acquisition accelerates industrial digital transformation

AVEVA, a global leader in industrial software, and OSIsoft, a global leader in real-time industrial data software and services, have announced an agreement for AVEVA to acquire OSIsoft for $5.0 billion. AVEVA and OSIsoft will combine their complementary product offerings, bringing together industrial software and data management to help customers in industrial and essential organizations accelerate their digital transformational strategies as efficiency, flexibility, sustainability and resilience become increasingly urgent requirements for customers.

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NEWS
Security and user efficiency focus continues

Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT Complete platform during its annual, global event, Connect IT 2020. On the heels of Kaseya’s momentous acquisition of Graphus come a lineup of key updates, further cementing the company’s dominance in the industry and its commitment to delivering a modern, comprehensive, workflow integrated, and cost-effective platform to serve all SMB IT needs.

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NEWS
Organisations struggle to meet application delivery requirements

Research reveals organisations are beefing up enterprise network and application modernisation budgets to add automation, traffic management, and monitoring.

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NEWS
Synaptek introduces RoboNOC

Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution that protects business continuity and delivers the agility required to thrive in the new future of work.

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Videos

Richard May, Managing Director of VirtualDCS, offers some great insights as to the challenges and opportunities for the Channel as it seeks to help its customers address their business continuity/disaster recovery needs. In a market where many continue to hold on to the ‘comfort’ of legacy applications, Richard believes that the VirtualDCS CloudCover solutions portfolio, built around the company’s longstanding partnership with Veeam, offers a great opportunity for Channel companies to make a real difference when it comes to providing optimised BC/DR.
Addigy’s Founder and CEO, Jason Dettbarn, explains how Apple devices are attracting increasing levels of security attacks, and what measures the company takes to counter these threats, as well as outlining how Addigy can help its customers to be confident and secure when using its Apple-based solutions.
Jason Beal, Senior Vice President, Global Channel and Partner Ecosystems, AvePoint, talks through the results of the company’s first MSP Global Preference Survey, with security, governance and cloud migration ranking as top priorities. MSPs are also wanting to both consolidate the number of vendors with which they deal while also bringing on board new solutions. Jason also offers some valuable advice to MSPs in terms of some key business development objectives.
Dob Todorov, CEO and Co-founder of HeleCloud, talks though the company’s recent acquisition by SoftwareONE - optimistic that both organisations and their respective customer bases will see some major benefits as the Cloud continues to grow in importance as the post-pandemic business world seeks to address the challenges and opportunities of hybrid digital transformation.

Expert Opinions

By Nick Heudecker, Senior Director at Cribl.
By Lyndon Hedderly, director, customer solutions, Confluent.
By Tytus Kurek, Product Manager, Canonical.
Bernd Greifeneder, founder and CTO of Dynatrace., looks ahead to 2022, predicting some key trends we’re likely to see impacting organisations’ journeys towards digital transformation.