NEWS
Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling enterprise customers to use their existing management platform to automate, orchestrate, and optimize their infrastructure resources.

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NEWS
ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more effective digital experiences for employees.

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NEWS
How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with the transition from traditional office environments to remote working.

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NEWS
Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation tools, featuring support for 10GbE network infrastructure as well as 24-port serial and 24-port 1GbE Ethernet.

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NEWS
Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they are on their cloud journey.

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NEWS
Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by building on existing systems and tools.

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NEWS
High-security solution for access to critical infrastructure

World-leading technology company Bühler Group uses TeamViewer for remote maintenance and commissioning of its machines.

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NEWS
USU wins Liechtensteinische Landesbank contract

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services and monitor its IT infrastructure centrally. The established IT management solutions for service management and IT monitoring will be used.

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NEWS
ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast low-code app development across the enterprise to easily workflow everyday business challenges.

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NEWS
Gigamon launches Hawk

Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes the critical cloud visibility gap.

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NEWS
Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

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NEWS
ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

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NEWS
NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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NEWS
Eagle Eye Networks and Sitasys introduce automated alarm handling solution

With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

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Videos

Dob Todorov, CEO and Co-founder of HeleCloud, talks though the company’s recent acquisition by SoftwareONE - optimistic that both organisations and their respective customer bases will see some major benefits as the Cloud continues to grow in importance as the post-pandemic business world seeks to address the challenges and opportunities of hybrid digital transformation.
Richard Clifford, Head of Innovation at Keysource, talks through some of the company’s recent customer success stories, its new cybersecurity focus, and goes on to provide some great insights into the data centre sustainability debate – with Scope 3 emissions and supply chain collaboration a major focus, alongside hybrid cooling and the edge. Richard also suggests that it might be time to move beyond the PUE metric as a measure of data centre energy efficiency.
DW talks to Asger Pedersen, Technical Lead MLOPs at DataRobot, about the emerging opportunity around MLOps. The conversation covers everything from the MLOps basics, MLOps implementation best practices and the benefits this relatively new technology offers. Asger also explains DataRobot’s approach to MLOps as well as sharing his views on how he sees the market developing over time.
Ross Everard, Managing Director at Infinite Edge Technologies, plans to grow the company through the provision of digital solutions focusing on current customer challenges, such as IoT, the hybrid workplace, collaboration and digital business performance. Helping end users with speed to market, service effectiveness and new business model creation are just some of the benefits promised by this next generation IT approach.

Expert Opinions

By Aaron Regis, Senior Solutions Engineer, TigerGraph EMEA.
By Laurent Bouchoucha, VP Business Development Network Solutions - Alcatel-Lucent Enterprise.
By Barry O'Donnelll, Chief Operating Officer at TSG.