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New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

Wipro to launch 5G edge services solutions suite

The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...

Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business...

Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

Service desk data under valued

Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...

Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

Leading technology distributor appointed strategic distributor for Sandvine.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service