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A new report reveals a more disciplined approach to quantum computing as organisations demand...
Hyphen announces the appointment of Eva Diego as CEO, marking a new chapter in their architectural...
International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...
Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM...
UK CIOs face challenges in balancing AI adoption with governance, revealing fears about data...
THE ICONIC uses Datadog to unify its observability, with the aim of supporting a more consistent...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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