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C-level execs struggle to measure business capacity

Precursive, UK provider of the resource management and OpsTech solution, has published research...

Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...

ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create...

Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...

ServiceNow and OpenAI expand enterprise AI collaboration

ServiceNow has expanded its collaboration with OpenAI to integrate advanced AI capabilities into...

Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service