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CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...
Leading technology and workforce development companies release comprehensive report, analyzing...
More than half of IT pros are not using machine learning in their environment.
Veeam Software expands its offerings with Veeam Data Cloud for Managed Service Providers,...
AI is being used alongside existing DevOps practices, with reported impacts on testing processes...
Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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