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Poor asset management results in bad decision making

More than a quarter of decision-makers, managers and engineers working in asset management roles in...

Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

Cisco data centre goes anywhere your data is

Application innovation is at the heart of the digital economy. A new era of apps is redefining what...

SecurEnvoy targets growth in access management amidst evolving regulations

SecurEnvoy appoints Giuseppe Sesta as Regional Sales Manager for Western Europe, focusing on...

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...

Vendor contract renegotiations are time-consuming

Ivanti has published findings of a new survey which studied IT challenges and the benefits of...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service