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Scale Computing enhances its product offerings with the acquisition of Adaptiv Networks,...
Tata Group and OpenAI agree partnership spanning AI innovation, infrastructure and workforce...
The new global Code of Professional Conduct sets ethical standards for cybersecurity practitioners...
Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...
New insights examine how agentic AI is being adopted in customer service and its impact on...
Kiteworks highlights European lag in AI security measures, focusing on governance without adequate...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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