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Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus...
Latest Now Platform release unveils AI-powered process mining with RPA capabilities, search,...
HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an...
Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data...
Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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