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Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...
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New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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