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ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...

Simplifying workflows with AI: updates from BMC

BMC introduces AI enhancements to its Control-M and AMI portfolios, supporting workflow automation...

Transforming hybrid work

Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences...

INternet-aware synthetics address visibility gap

Correlated app, infrastructure and Internet performance visibility speeds problem isolation and...

Park Place Technologies acquires Reliant Technology

Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and...

Futureproofing an HPC roadmap

The University of Siegen has chosen to significantly expand its Bright Computing software...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service