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The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

SentryOne & QBS Technology expand distribution of database performance monitoring

SentryOne has announced a new partnership with QBS Distribution, a London-based distributor of...

ManageEngine opens first exclusive data centres for the UK

ManageEngine is opening two ISO/IEC-27001-certified data centre facilities in London and...

USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service