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ABB has announced the winners of its 2026 Startup Challenge, which focuses on AI-based solutions...
Synaptek, the intelligent automation specialists, and Zenoss, a leader in Intelligent Application...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
Virtual Instrument has completed its acquisition of SaaS-based cloud cost, optimisation and...
The solutions extend Wipro’s BoundaryLess Enterprise – Universal Edge portfolio to offer...
Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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