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Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Virtual Instruments has joined the AppDynamicsIntegration Partner Program(IPP). The IPP leverages...
Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.
Celonis has introduced the Celonis Intelligent Business Cloud. The Celonis Intelligent Business...
Veeam Software expands its offerings with Veeam Data Cloud for Managed Service Providers,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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