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Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
xtype unveils the 2026 State of ServiceNow Operations Survey at The ServiceNow World Forum, aiming...
ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...
Softline Group Northern Europe and HDI Group become the first two organizations certified.
Together the companies will support IT leaders with digital transformation and hybrid work...
Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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