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BMC embeds GPT across AI-driven service and operations management portfolio.
PKF Littlejohn integrates ControlUp ONE platform to enhance IT infrastructure monitoring and...
Next Generation AIOps capabilities powered by new algorithms add external data and events to drive...
Park Place Technologies has strengthened its software portfolio with the purchase of...
BMC's Control-M helps Tampa General automate data processes for enhanced health care and...
Software AG has been working with Vietnam-based Military Commercial Joint Stock Bank (MB Bank) to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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