Digitalisation World

Sorry, there is no news to show.

Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Formula E and Google Cloud bring AI to the track

Formula E teams up with Google Cloud to apply AI across racing operations and fan experiences,...

Teradata and ServiceNow partner

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates...

Navigating the productivity paradox: insights from the AI workslop survey

A new survey reveals the hidden costs of AI-generated outputs, suggesting that without proper...

Infinigate UKI partners with OpenOrigins for media authentication

Infinigate UKI announces partnership with OpenOrigins, enhancing media authentication for UK's...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT Management + Service