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IT Management + Service

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Babble harnesses NinjaOne for enhanced operational efficiency

UK-based MSP Babble leverages NinjaOne to unify IT operations and strengthen compliance, improving service delivery.

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Motive reveals AI-powered solution for workforce compliance

Motive introduces advanced AI enhancements to streamline driver qualification processes and compliance tracking, making operations more efficient.

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Westcon-Comstor expands distribution with UiPath for AI automation in Europe

Westcon-Comstor partners with UiPath to streamline AI automation distribution, fostering growth and improving services for European partners.

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AND Digital joins forces with Conemis for data modernisation

The collaboration between AND Digital and conemis aims to enhance enterprise data modernisation through data migration and cloud transformation strategies.

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Harnessing AI alignment: unlocking billions in workplace value

Better AI alignment could considerably enhance productivity and operational efficiency, unlocking billions in value for UK enterprises.

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The impact of Agentic AI on the future of customer service

New insights examine how agentic AI is being adopted in customer service and its impact on operational workflows.

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The security implications of AI skills in organisations

AI skills provide operational benefits but introduce new risks, particularly in security-intensive...

Europe advances industrial resilience through digital transformation

Exploring Europe's potential for industrial transformation through investments and enhanced...

Simplifying workflows with AI: updates from BMC

BMC introduces AI enhancements to its Control-M and AMI portfolios, supporting workflow automation...

AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its...

Zenoo enhances security with Signicat's NFC-based identity verification

Zenoo integrates Signicat's ReadID technology, aiding European businesses in tackling fraud amidst...

Synaptek introduces RoboNOC

Synaptek introduces its ground-breaking RoboNOC: an intelligent Network Operations Centre solution...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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