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IT Management + Service

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Bridging the AI adoption gap in the manufacturing industry

Exploring the challenges and aspirations of AI adoption in the manufacturing sector, amidst the backdrop of operational complexities and data challenges.

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AI's role in the evolving shared services sector

AI is increasingly being integrated into shared services, with organisations exploring its potential to support automation, improve processes, and contribute to strategic outcomes beyond efficiency.

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NEWS

WSO2's pivot towards the agentic enterprise with new CMO appointment

WSO2 unveils a fresh focus on supporting agentic enterprises, aiming to strengthen AI deployment under new marketing leadership.

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ServiceNow launches autonomous workforce and EmployeeWorks solutions

ServiceNow introduces AI innovations, Autonomous Workforce and EmployeeWorks, aiming to enhance enterprise productivity and governance.

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Navigating the silent accelerator: shifting enterprise IT risk

As automation expands, businesses face unforeseen internal risks within their IT landscapes, threatening digital transformation and operational resilience.

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NEWS

Creative ITC expands U.S. presence with new Houston headquarters

Creative ITC has inaugurated its U.S. headquarters in Houston, enhancing its infrastructure services for architecture, engineering, and energy industries across North America.

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Pure Storage rebrands to Everpure amid acquisition of 1touch

Pure Storage, now Everpure, expands into cloud data management with the acquisition of 1touch,...

Kaseya acquires IT Glue

Company remains committed to building on vendor-agnostic, open-platform approach to support the...

Maidstone Hospital selects ANT Telecom to protect critical equipment

Automated IOT monitoring tech ensures critical equipment uptime and HACCP regulatory compliance.

Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

SolarWinds unveils enhancements to Channel Partner Program

SolarWinds updates Transform Partner Program, announces new tier qualifications and improved...

SELECT joins DoiT to automate data platform efficiency

DoiT integrates SELECT into its platform, aiming to enhance cloud data optimisation and...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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