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IT Management + Service

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Lumen advances AI network upgrade with Blue Planet

Lumen Technologies is integrating Blue Planet’s AI agents into its network operations to support efficiency and expanded AI capabilities.

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NEWS

Red Hat's new digital sovereignty tool: a step towards control

Red Hat unveils its Digital Sovereignty Readiness Assessment tool to gauge organisational digital control and foster a global standard for digital sovereignty.

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DCA appoints new advisory board

The Data Centre Alliance announces a new Advisory Board to guide strategic initiatives in the data centre sector.

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Zenarmor reveals global SASE channel partner programme

Zenarmor launches a global channel programme designed to enable partners to deliver and manage distributed SASE services across on-prem, cloud and remote environments.

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AI and DevOps: enhancing, not replacing

AI is being used alongside existing DevOps practices, with reported impacts on testing processes and role responsibilities, while governance gaps and cloud and energy costs remain considerations.

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Enterprise resilience with AI-driven enhancements in ManageEngine Site24x7

How Site24x7's new AI features aim to enhance IT operations, reduce recovery time, and ensure service compliance amidst complex hybrid environments.

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Sage X3 enhancements aim to increase business agility with AI

Sage introduces AI-driven updates to help mid-sized businesses improve decision-making, reduce...

Driving enterprise efficiency through generative AI

Infosys teams up with AWS to enhance enterprise capabilities using generative AI, with a focus on...

FMC modernises its global operations and IT infrastructure

FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future...

Spreadsheets still being used to track IT assets

Ivanti has released survey results highlighting the challenges faced by IT organisations when it...

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing...

NHS Scotland selects ServiceNow

NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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