ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage complex IT systems and changing supply chain needs.
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Digital teams leverage continuous automation and AI-assistance to deliver essential business outcomes efficiently and cost-effectively.
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Release extends discovery, inventory and configuration capabilities for local and remote PCs, laptops, servers, tablets and smart phones.
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Ivanti has published findings of a new survey which studied IT challenges and the benefits of taking a unified approach to IT management. The resulting data shows vendor management and contract negotiation are particularly time-consuming endeavours for IT professionals. Half (50%) reported they work with 11 or more different vendors and nearly half (48%) claim they can spend weeks, or months, renegotiating vendor contracts each year.
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7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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