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IT Management + Service

NEWS

Kaseya introduces new offerings, receives special recognitions

Kaseya continues its momentum after the announcement of several new capabilities at its sold-out DattoCon hosted in Miami. Kaseya rolled out Kaseya Help Desk Services, which allows the outsourcing of daily IT tickets to improve customers’ profits and reduce their technician churn.

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NEWS

CIOs and CTOs struggle with multiple vendor model

IT leaders seek to consolidate support and services into a single vendor to achieve greater agility, control vulnerabilities, and improve cost efficiency.

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NEWS

Ian Anderson to lead Park Place Technologies' EMEA channel

Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

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NEWS

Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

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NEWS

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on improving IT outcomes, service delivery, and employee satisfaction.

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NEWS

Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

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Park Place Technologies acquires Storfirst Software

Park Place Technologies has strengthened its software portfolio with the purchase of...

Poor asset management results in bad decision making

More than a quarter of decision-makers, managers and engineers working in asset management roles in...

Riverbed's leap in network observability

Riverbed unveils AI-powered network observability solutions, enhancing IT efficiency and...

Schneider Electric promotes Karlton Gray to Director of Channels, UK & Ireland

Karlton Gray ascends to drive collaboration within Schneider Electric's partner ecosystem, focusing...

Why leadership diversity matters in the development of agentic AI

Cloudera issues a crucial warning on gender diversity in AI leadership to prevent systemic bias in...

Infoblox unifies NetOps, SecOps, and CloudOps

New suite is designed to break down silos and provide comprehensive visibility and security across...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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