NEWS

Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for customers.

Read More

NEWS

ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create seamless experiences, and accelerate innovation at scale.

Read More

NEWS

Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.

Read More

NEWS

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

Read More

NEWS

Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

Read More

NEWS

Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

Read More

Yokohama platform release includes teams of preconfigured AI agents now available for faster...
Move to cloud-based customer experience platform supports collaboration, conversational service and...
Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community...
Morpheus Data has rolled out enhancements to its next-gen multi-cloud management platform (CMP) in...
Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...
Liberty Lake Cloud has introduced its new Vega Cloud Management Platform­ that is designed to help...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more