NEWS

New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives monitor uptime and reliability of all their software systems with one-click SLO and SLI setup, powerful recommendations, unified health reports and alerts for no additional cost.

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NEWS

Park Place Technologies acquires Reliant Technology

Park Place Technologies has acquired Reliant Technology, a third-party maintenance, support and hardware provider based in Atlanta, Georgia. The acquisition will provide more products and services to Reliant Technology’s large client base.

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NEWS

Delivering on multicloud observability

New coverage for Microsoft Azure and Google Cloud functions, in addition to existing coverage for AWS Lambda, bring AI and automation to modern cloud environments at scale.

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NEWS

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading education firm that provides world-class coaching, education, and resources, and a Pax8 company, to offer Service Leadership-certified business coaching to help ConnectWise partners mature and grow their businesses.

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NEWS

Park Place Technologies acquires Storfirst Software

Park Place Technologies has strengthened its software portfolio with the purchase of Congruity360’s Storfirst software platform. Storfirst is the industry’s most secure, OEM- and platform-agnostic (cloud, hybrid cloud and on-prem) file system migration and information management software. Storfirst allows customers to manage the movement of their data from production servers to disaster recovery servers, on-prem and to the cloud; the software enables customers to control the movement of all...

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Onecom, the UK’s largest independent business telecommunications provider of fixed line, mobile,...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system...
Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...
Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...
NETSCOUT SYSTEMS has been selected by PropertyRoom.com to manage its hybrid cloud by transforming...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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