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The Danish electric utility distribution company Thy-Mors Energi Elnet has received great help from...
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The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...
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Advania UK cements its leading position in the UK tech sector following the integration of CCS...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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