NEWS

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and better management insight.

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NEWS

Storm gets on board with Greenbyte Energy Cloud for data management

The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their operational wind farms of 100 MW all over Belgium and Ireland. Greenbyte Energy Cloud will enable Storm to monitor and manage their wind farms, and analyze their performance for future optimization.

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NEWS

Hitachi Vantara introduces Lumada Video Insights

Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable suite of applications that delivers operational safety and business intelligence using internet of things (IoT), video, artificial intelligence (AI) and analytics. Lumada Video Insights is an integral part of Hitachi Vantara’s DataOps strategy, which redefines data management for the AI era by seamlessly connecting data consumers with data creators to rapidly monetise customers’ data.

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NEWS

Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.

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NEWS

Dynatrace extends AI-powered software intelligence platform

With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and AI-powered answers from cloud to mainframe.

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Latest funding round led by Top Tier Ventures with strategic investment from Western Digital...
Freshworks’ Freshservice ITSM software drives agility and cost savings for ITV’s support team...
Wireless intrusion protection, guest access, location services, IoT management, and compliance apps...
ServiceNow to add G2K’s smart IoT technology to the Now Platform, enabling businesses to...
Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
Research reveals organisations are beefing up enterprise network and application modernisation...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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