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Public sector's transition to agentic AI: challenges and opportunities

Public sector leaders globally are evaluating agentic AI for autonomous task completion as...

Service leadership, a ConnectWise Solution, and sea-level operations, a Pax8 company, expand partnership to support MSP growth

Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...

Bank of England invests £7.5 Million in IT hardware amid digital transformation

The Bank of England's investment in IT hardware reflects an evolving digital strategy addressing...

HMRC and Fujitsu announce two-year workplace services agreement

HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...

Centacare enhances disaster recovery and cyber resilience with 11:11 Systems

11:11 Systems partners with Centacare to enhance their disaster recovery infrastructure, aiming to...

CA Technologies unveils autonomous AI for IT operations capabilities

CA Technologies has marked a major milestone in the company’s autonomous strategy with the...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service