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SignalFx, a leader in real-time cloud monitoring and observability for infrastructure,...
Version 1 teams up with Lincolnshire County Council for a transformative 11-year tech partnership...
Hitachi Vantara’s advanced infrastructure-as-a-service (IaaS) portfolio redefines IT economics by...
Softline Group Northern Europe and HDI Group become the first two organizations certified.
OpenText Business Centre for SAP® digitises sales order processes to increase operational...
Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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