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Datto, Inc. has acquired Gluh Pty Ltd, an Australia-based company which has a real-time platform that enables MSPs to simplify the procurement of IT products and services for their clients. The acquisition furthers Datto’s commitment to MSP growth, as the Gluh platform has been shown to boost sales and significantly improve operational efficiency, leading to increased profitability for MSPs.
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Introduces new and improved software-defined solutions support, AWS and Azure workload troubleshooting and visibility, and full-stack application and infrastructure monitoring capabilities.
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Nutanix has introduced new solutions that will allow IT teams to deploy, upgrade and troubleshoot their cloud infrastructure while working from anywhere — whether at home or from a central office location. These solutions will be delivered via Nutanix Foundation Central, Insights and Lifecycle Manager — all of which will be available as part of Nutanix HCI software at no additional cost to customers.
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DW/DCS talks to Richard Clifford, Head of Innovation at Keysource, about the launch of a new facilities maintenance service - Keysource Artificial Intelligence (KAI) - which uses machine learning and artificial intelligence technology to help organisations transform their edge operational management strategy.
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Hitachi Vantara says that USU, one of Europe’s largest vendors of IT and knowledge management software, has selected its data analytics technology to enhance solution offerings to customers. Headquartered in Germany, USU provides award-winning software solutions to automate service and support processes for companies in a wide range of sectors globally. For example, USU helped modernize IT service management for 40,000 users at the Swiss Post and for 120,000 users at Deutsche Telekom.
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DW talks with Martin Hodgson, Head of UK and Ireland – Paessler AG, about the challenges IT admins face as the coronavirus pandemic forces many of us to work remotely, from home.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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