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Rubrik launches Andes 5.0

Rubrik Andes 5.0 release introduces Oracle database instant recovery, NAS Direct Archive, and...

Heficed launches world’s first self-service IP management platform

The world’s first self-service IP (Internet Protocol) management platform has launched,...

Expanding enterprise AI and Azure capabilities

Cognizant is set to acquire 3Cloud, enhancing its Azure and AI capabilities for enterprise AI...

IT admin struggles with remote work challenges

IT teams report a significant increase in challenges surrounding migrating and managing remote...

SaaS applications set to grow in the enterprise

SailPoint has found that 86% of IT experts in EMEA expect their organisation’s number of SaaS...

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service