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Available in the Now Platform Vancouver release, Now Assist integrates generative AI designed to...
AI adoption faces trust and data challenges despite rising investments, with only a quarter of...
90% of respondents in new 451 Research report say they will significantly increase investment in...
All SAP customers can now enable industry leading observability for their SAP infrastructure,...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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