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Alteryx report highlights barriers and opportunities in AI adoption

AI adoption faces trust and data challenges despite rising investments, with only a quarter of...

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for...

Revolutionising talent management: A new path for UK tech consultancies

UK tech consultancies face skills shortages while holding idle talent, costing billions. Talent...

European organisations face AI security gaps: 2026 forecast

Kiteworks highlights European lag in AI security measures, focusing on governance without adequate...

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service