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Tata Consultancy Services has renewed its partnership with Marks & Spencer to support ongoing...
Motive introduces advanced AI enhancements to streamline driver qualification processes and...
New capabilities integrate observability, incident response, service management, and AIautomation...
Wasabi Technologies expands its cloud storage footprint by acquiring Seagate's Lyve Cloud division,...
Infinigate UKI announces partnership with OpenOrigins, enhancing media authentication for UK's...
Worldwide AI spending is set to reach $2.52 trillion by 2026, seeing significant growth in AI...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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