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The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...
Pure Storage updates its partner programme, focusing on expertise, specialisation, and operational...
Recent findings reveal a widening gap in the oversight of AI systems within British organisations.
Databricks launches Genie Code, an autonomous AI agent designed to assist data engineers with...
As automation expands, businesses face unforeseen internal risks within their IT landscapes,...
Skillsoft’s Lean Into Learning: 2021 Annual Learning Report provides data and guidance for...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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