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RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...
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HCL to transform the end-user experience and IT operations for Aperam through best-in-class...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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