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Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira...
The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
Organisations can now confidently create highly accurate automation for common IT operations and...
Provides business intelligence to reduce OpEx in cloud for multiple accounts.
Forescout and Netskope partner to provide integrated Zero Trust security solutions, focusing on...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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