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CIMPOR, in collaboration with Vodafone Portugal and Ericsson, has completed a deployment of private...
New service offers remote monitoring, troubleshooting, and on-site, next-business-day remediation,...
The Now Platform Paris release accelerates digital transformation, helping to connect teams,...
Talent and training partner, mthree, which supports major global tech, banking, and business...
ENA V18 delivers high-impact network management to IT groups, powered by Google Maps-based...
A study reveals vulnerabilities in UK commerce, putting £1.7 billion in annual sales at risk due...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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