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AI adoption is increasing across organisations, despite ongoing concerns around security,...
The National Geographic Society is collaborating with AWS to digitise and centralise its media...
Cognizant is partnering with the UK government’s TechFirst initiative to support technology...
7/10 IT admins recognise responsibility for ensuring sustainable, environmentally friendly practice.
Kocho selects Zadara to enhance its cloud infrastructure, aiming to address market demands and...
Barracuda Networks has announced upgrades to its cybersecurity solutions and partner programs,...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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