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The world’s first self-service IP (Internet Protocol) management platform has launched,...
Proton has launched Proton Workspace, a suite of business productivity tools, alongside Proton...
Acronis appoints Jo Holliday to lead their UKI operations, focusing on growth and partnership...
In an era dominated by AI and digital industries, high-power connectivity solutions are essential...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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