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Thrive launches its new NDR service to bolster business cybersecurity, promising quicker threat...
Digital teams leverage continuous automation and AI-assistance to deliver essential business...
UK tech consultancies face skills shortages while holding idle talent, costing billions. Talent...
Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing...
New research shows a dangerous complacency in UK cybersecurity strategies, leaving businesses...
AI adoption faces trust and data challenges despite rising investments, with only a quarter of...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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