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BMC has partnered with AWS to enhance intelligent automation, emphasising data orchestration at a...
Mountain Warehouse replaces its legacy ecommerce platform with a composable solution built on...
Service Leadership has announced an expanded partnership with Sea-Level Operations, a leading...
Green Gourmet partners with Emerge Digital to enhance technology infrastructure, supporting plans...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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