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Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.
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The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens.
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Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread over 110 locations, support the business with its cloud migration strategy and adoption of Microsoft Office 365.
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New assets will enhance Park Place's Professional Services globally and expand offerings for enterprise customers.
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Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first strategy to drive agile innovation and business transformation. By deploying Informatica Intelligent Data Management Cloud™ (IDMC), Banco ABC Brasil aims to transform analytics capabilities, expedite the processing of loan applications and bring Digital Financial Services to its customers.
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Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns; rising to 72% in public sector organisations.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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