NEWS
Intelligent technology will shape the future of retail

Amido research shows 88% of retail tech decision makers (TDMs) see the potential of the likes of AI, AR and VR as ways to increase their competitive advantage, but many are struggling trying to meet the convenience demands of consumers.

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NEWS
Vontobel scales Appian Robotic Process Automation (RPA) across the company

Swiss investment firm deploys Appian RPA in the cloud to support operational excellence through automated and unified workflows.

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NEWS
UiPath partners with Snowflake

Enables customers to perform long-term historical analysis to scale their automation journeys to the next level.

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NEWS
The robotics industry will pass the $500bn mark in 2030

Robots have not taken over the world yet, but there will definitely be a lot more of them by the end of the decade. GlobalData, a leading data and analytics company, forecasts that the robotics industry will pass the $500bn mark in 2030, after a decade of growing at double-digit rates. That is an impressive figure for an industry that generated global revenue of just $45.3bn in 2020.

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NEWS
Digital robot saves five years in administrative time

Conwy Council has successfully migrated 11 million data records in just four months, by supporting its team with a digital workforce of 40 virtual robots. As a result, the team has achieved a time saving equivalent to 2,000 working days.

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NEWS
Security and silos hold back automation initiatives

IT and Business collaboration proves key to overcoming security and integration challenges; Almost 9 out of 10 organizations agree that IT and business alignment has improved in the last 12 months driving faster innovation, together.

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NEWS
Security and automation are top priorities

Kaseya’s seventh benchmark survey finds cybersecurity and data protection continue to present the biggest challenges amidst a rise in cyberattacks.

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NEWS
Chatbots need to raise their game?

CM.com, a global Conversational Commerce platform, has released the details of new industry research examining the impact of chatbots on customer service and employee experience.

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NEWS
April King Legal to offer clients AI legal advice with Amelia

Nottingham, UK-based law firm hires Amelia as a digital legal assistant to improve client experience of legal services.

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NEWS
Intelligent automation can unlock $850 million annual value for CSPs

CSPs across North America, Europe, Latin America, EMEA and APAC disclose plans for automation.

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NEWS
Majority of organisations plan automation investment

New survey reveals that 48% accelerated automation projects as a result of the pandemic, with cost savings, customer satisfaction, and employee productivity as primary drivers.

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NEWS
ABBYY launches no-code platform Vantage 2 and AI Marketplace

Vantage 2 delivers ready-to-use AI skills for intelligent automation. The ABBYY Marketplace allows users to try cognitive skills accelerating their automation initiatives.

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NEWS
Automation Anywhere and Google Cloud partner

New strategic alliance will bring the Automation 360 platform to Google Cloud, and generate industry solutions that combine Google Cloud AI and ML technology with Automation Anywhere’s award-winning, cloud-native RPA capabilities.

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NEWS
Monmouthshire Building Society uses Blue Prism's AI Digital Robots

Additional digital workers enable 24x7 business operations, improve accuracy and reduce risk.

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NEWS
Ultima acquires global cloud services provider Just After Midnight

Automation and infrastructure service provider, Ultima Business Solutions Limited, owned by Apse Capital Limited, has acquired Just After Midnight, a global cloud services provider to digital business. Just After Midnight will form a new cloud and application services division within Ultima and will continue to scale its industry-leading full-stack 24/7 support for brands and their digital agencies.

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Videos

Richard Stevenson, CEO of Red Box, discusses the results of the company’s recent ‘Being Human’ report, which provides some valuable insights into the Conversational AI market – how its use is already helping to improve customer and employee experiences, as well as contributing to fraud prevention. Richard also discusses the roadblocks that need to be overcome before the technology becomes pervasive.
Owen Rogers, Uptime Institute Research Director for Cloud Computing, discusses the findings of his recent report – Public Cloud Costs versus Resiliency: Stateless Applications, which outlines the importance of cloud service resiliency as it can impact on application availability.
Florian Malecki, Executive Vice President of Marketing for Arcserve, discusses the findings of the company’s recent ransomware survey, which reveals that far too many organisations are still unprepared, not least in terms of recovering lost data. The good news is that businesses do have plans to increase their data resilience investments to meet the challenges of today’s hybrid, digital workplace.
Aoife Foley, IEEE Senior Member and Professor, School of Mechanical and Aerospace Engineering, Queen’s University Belfast, provides valuable insight into a whole range of technology, social and political challenges and opportunities which are shaping the quest for Net Zero.

Expert Opinions

“If you digitise a flawed process, you get a digital flawed process” is common wisdom in 2022 – and it applies to employee training. How can it be done better though? Felix Eichler, CTO and co-founder, Userlane shares some thoughts on how companies have mastered the shift towards digital workplaces.
By Dan Carmel, Chief Product Officer, iManage.