NEWS
Survey reveals industry’s most important digital trends

In a new survey, Chatbots are still at the top spot as the digital trend considered most important for organisations to embrace in the coming months.

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NEWS
Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS
AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is projected to be more than offset by job creation of 38%, giving an estimated net gain of 12%.

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NEWS
Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more current work tasks than humans, compared to 71% being performed by humans today.

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Videos

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform...
Cullen discusses the findings of the company’s recent 2026 SolarWinds State of Monitoring & Observability Report, examining how IT teams are navigating increasingly fragmented hybrid environments, and in...
Matthew Martin, Managing Director of Quantum Design Oxford, discusses the critical role that quantum data centres will play in advancing the deployment of quantum technologies. He explains how quantum data...
Greg Gyves, Director of Global MSP & GSI at TeamViewer, explores the real operational pressures MSPs are dealing with. He highlights expanding service boundaries, rising complexity, and the constant push to do...

Expert Opinions

By Mihir Nandkeolyar, Director Business Development Global Data Centre Solutions, Johnson Controls.
In an exclusive conversation with Devang Mehta of Infrassist, the focus is on how MSPs can move beyond reactive firefighting and build for sustainable growth. Mehta explains how MSPs must rethink how they...
By Dan Bridges, Technical Director, Dropzone AI.