NEWS
Lack of skills and complexity of bot management the biggest barriers to scaling up automation and AI programmes

New research finds majority of organizations prioritizing automation skills and cloud-based delivery in order to ramp up Intelligent Automation.

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NEWS
RPA key to improving customer service excellence

Robotic Process Automation exceeded respondents' expectations in improved data quality, compliance and productivity.

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NEWS
Are robots finally getting a good reputation?

Advanced report reveals workers’ growing appetite for disruptive technology.

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NEWS
DataRobot partners with Kx

New integration empowers teams working with the world’s fastest time series database to deliver time-aware AI and machine learning initiatives at scale and speed.

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NEWS
Tech Data expands partnership with Automation Anywhere

Robotic Process Automation solutions help enterprises optimize workforce efficiency.

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NEWS
Automation Anywhere launches AI-Powered RPA-as-a-Service Platform

Automation Anywhere has launched the world’s first purely web-based, cloud-native Digital...

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NEWS
AI and robots key to transforming customer service

More than two thirds (69%) of business decision-makers in senior management positions say that AI...

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NEWS
Employees prepare to work in automated contact centres

Almost two thirds (65%) of contact centre employees believe that the introduction of automation and...

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NEWS
Consumers prefer interacting with voice and chat assistants over humans

Despite 76% of companies having realized quantifiable benefits from voice or chat assistants,...

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NEWS
Blue Prism closes Thoughtonomy acquisition

Blue Prism has closed its acquisition of Thoughtonomy. With the acquisition complete, Thoughtonomy,...

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NEWS
Worldwide Robotic Process Automation software market grew 63% in 2018

Robotic process automation (RPA) software revenue grew 63.1% in 2018 to $846 million, making it the...

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NEWS
first2protect deploys Digital Helpers

Bonquiqui and Sheniqua to support staff in enhancing the service it offers to its insurance...

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NEWS
WorkFusion and NEC partner

Partnership will accelerate the adoption and deployment of AI-driven RPA throughout the world.

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NEWS
Nine in 10 companies see ‘Self-Service’ as the future for customers

A new survey has shown that 88% of companies believe ‘self-service’ will be the fastest growing...

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NEWS
Appian and UiPath form partnership

Appian and UiPath have formed a technology alliance to drive fast and high-impact digital...

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Videos

David Williams, Acting Managing Director EMEA, Telstra International, and Kwee Chuan Yeo, Senior Editor, Asia, MIT Technology Review Insights, discuss the findings of a recent MITTR study focusing on AI. It...
Daniel Thorpe, Associate Director, Data Centre Research Lead, JLL, discusses the company’s ‘Data Centres 2024 Global Outlook Report’, which explores how data centers need to be designed, operated and...
Richard Eglon, CMO at Nebula, discusses the findings of the company’s latest report: ESG Unwrapped: Building a Sustainable Channel Community, which calls for collaboration, co-opetition and knowledge sharing...
Anthea van Scherpenzeel, Senior Sustainability Manager at Colt Data Centre Services, discusses the ways in which data centre owners/operators can make demonstrable progress on the road to Net Zero – with a...

Expert Opinions

By Ciaran Luttrell, Head of Security Operations Centre EMEA, eSentire.
By Ram Chakravarti, chief technology officer, BMC Software.
By Rosemary Thomas, Senior Technical Researcher, AI Labs, Version 1.