Intelligent automation can unlock $850 million annual value for CSPs

CSPs across North America, Europe, Latin America, EMEA and APAC disclose plans for automation.

Nokia has revealed that large communication service providers (CSPs) can potentially realize $850 million in annual value via cost savings and additional revenues by leveraging intelligent automation. The research, managed in collaboration with STL Partners, found that CSPs with an average revenue of $15 billion can generate an equivalent of 5.7% in annual value by automating intelligent automation into facets of their business, such as network and service operations, customer care, marketing and sales, and fraud protection.

Previous STL Partners research* and the results of Nokia’s survey of 100+ CSP executives from across the globe underscores the financial importance of incorporating intelligent automation into network management infrastructure.

Of the CSPs surveyed, over 40% feel they have a clear automation strategy, but only 21% of respondents noted they currently systematically track well-defined KPIs.

Further, over 70% noted they currently have a strategy to grow revenues from services that extend beyond connectivity and that they see automation as integral to delivering these services.

The survey found that operators who prioritize automation “building blocks” by defining automated domains and evaluating the importance of these domains are more likely to reduce operating costs, enable new services and faster time to market, as well as manage complexity of existing networks.

Hamdy Farid, Cloud and Network Services Head of Applications at Nokia, said:“Automation is no longer a nice to have – it is essential to the efficiency and success of all CSPs, big and small. By incorporating intelligent automation, operators can not only better manage operational complexities, but unlock revenue streams from new use cases across consumer and enterprise.”

ELEVATE will bring together development programme, partner ecosystem, online marketplace to enable businesses around the world to harness industrial IoT success.
Partnering to deliver network operation services combining Artificial Intelligence (AI) and machine learning (ML) innovations.
Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.
Precise answers and intelligent automation help teams deliver frictionless guest experiences faster.
OVHcloud has launched AI Notebooks, the latest building block in its AI Tools managed services offering, which gives data scientists and developers the ability to quickly and easily get complete machine learning models from idea to production.
Riverbed unveils new unified observability strategy to unify data, insights and actions across IT so customers can deliver seamless digital experiences and drive enterprise performance.
Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.
However, inadequate connectivity and lack of skills and data strategy is hampering successful deployments, according to ‘Industrial IoT in the Time of Covid-19’ report.