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IT Management + Service News Videos Expert Opinions

NEWS
HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an end-to-end 5G network observability platform from Cloud to RAN (Radio Access Network).

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NEWS
The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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NEWS
GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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NEWS
Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

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NEWS
TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

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NEWS
Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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NEWS
Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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NEWS
Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

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NEWS
Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...

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NEWS
Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...

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NEWS
Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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NEWS
Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...

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NEWS
BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

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NEWS
Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...

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NEWS
Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...

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Videos

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

Backup storage architecture security and scale insights from ExaGrid

In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains...

Collaboration to develop smaller data centres for the AI era

Ben Sooter, Director of Agentic AI Initiatives & Distributed AI Architecture at EPRI, and Bal Aujla, Director, Head of Advanced Research and Engineering, InfraPartners, discuss the collaboration between EPRI,...

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

Expert Opinions

Cyber Essentials in 2026 - what do your customers need to know?

By Matt Middleton-Leal, Regional Vice President EMEA, Qualys

Is co-location the key for the UK’s data centres?

By Philip Silk, Development Director at Conrad Energy.

The age of promises is over, vendors must now lead with evidence-based assurances

Sam Kirkman, Director of Services, EMEA at NetSPI, on why organisations need proof, not promise, when it comes to third-party security.

The secret to turning AI hype into real business results

Paul Swaddle, Product Manager at Serios Group and Lucy Batley, founder of AI consultancy Traction Industries discuss how organisations can combine data and AI to create meaningful business impact.

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