IT Management + Service News Videos Expert Opinions

Deutsche Welle uses TeamViewer to provide secure IT support

Published in Digital Business IT Management + Service

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

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Colt highlights Enterprise Tech Trends for 2023

Published in AI Apps + DevOps Cloud Cloud + MS Data Analytics Digital Business Infrastructure + Asset Management Infrastructure + Hardware IT Management + Service Networks + Telecoms Security + Compliance Storage + Servers

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across...

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Park Place acquires CentricsIT

Published in DC Facilities + Colo IT Management + Service

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT services provider based in Atlanta, Georgia.

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Value Stream Management the 'linchpin' for digital transformation success

Published in AI IT Management + Service

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...

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BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

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Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...

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Manchester Airports Group selects ServiceNow

Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...

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Kyndryl introduces new platform, Kyndryl Bridge

Platform brings transparency, order, and greater access to the latest technology innovations for...

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ServiceNow unveils the Now Platform Tokyo release

Latest Now Platform update includes features that empower people to do their best work, create...

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Riverbed launches Alluvio IQ Unified Observability Service

New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...

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Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

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Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year...

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Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...

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Videos

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...

MSP growth, AI adoption, and generational shifts in buying

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...

AI-Enhanced Security and Incident Response for MSPs

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

Expert Opinions

Why location data is critical to smarter data centre planning

Data centres are some of the country’s most important infrastructure. This is because they power the economy – from online streaming and mobile banking to the development and increasing use of AI. Which is...

Why identity, not perimeter, is the new battleground for UK Cybersecurity

By James Gillies, Head of Cyber Security at Logicalis UK&I.

Is AI over-hyped or transformational?

By Frédéric Godemel, EVP Energy Management, Schneider Electric.

IT Readiness in 2026 Will Be Defined by Data Resilience - Not Digital Ambition

By Paul Speciale, Chief Marketing Officer at Scality.

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