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IT Management + Service News Videos Expert Opinions

NEWS
Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

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NEWS
Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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NEWS
Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings bolstered by the November 2020 acquisition of Curvature.

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NEWS
New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.  

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NEWS
Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank,...

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NEWS
Severn Trent turns to IGEL OS

Severn Trent has implemented IGEL OS to manage and secure an estate of 6,000 desktop devices spread...

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NEWS
Park Place Technologies acquires Congruity360 assets

New assets will enhance Park Place's Professional Services globally and expand offerings for...

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NEWS
Banco ABC Brasil modernises customer experience

Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...

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NEWS
Research finds IT support positively transformed by pandemic

Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...

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NEWS
Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...

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NEWS
Accelerating application delivery and policy management

AlgoSec’s latest product release delivers automated application connectivity and security policy...

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NEWS
Park Place Technologies acquires Inventory and Logistics Management solution

Park Place Technologies has announced the asset acquisition of a new inventory and logistics...

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NEWS
Sumo Logic integrates with ServiceNow Service Graph Connector and Security Incident Response

Sumo Logic has joined the ServiceNow Service Graph Connector Program by integrating its Continuous...

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NEWS
Paessler presents Paessler Building Monitor, an IoT monitoring solution for the sustainable management of buildings

Paessler AG is releasing a new solution for facility managers and building owners: the new software...

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NEWS
Future of SecOps: era of cyber resilience in face of unprecedented workforce transformation

CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...

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Videos

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Aprovis at DCW Asia - Part 2

DCW Asia 2025 - Part 2 of 3

Observability investments on the increase

Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Expert Opinions

Commissioning Is About Certification and Verification, Not Box-Ticking

By CEO of Global Commissioning, Louis Charlton

Memory is the missing piece for smarter AI agents

By Manvinder Singh, VP of Product Management for AI at Redis.

Cyber Essentials Isn’t Enough Anymore: Why MSPs Need Governance to Survive What’s Coming

By Penny Heyes, Chief Operating Officer and Co-Founder, and David Clarke, Chief Technology Officer and Co-Founder at The TrustBridge

The enterprise GenAI dilemma: build or buy?

By Chris Ackerson, SVP of Product at AlphaSense.

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