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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS
Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS
Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS
LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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NEWS
Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...

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NEWS
Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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NEWS
Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...

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NEWS
Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...

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NEWS
Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

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NEWS
BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

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NEWS
Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

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NEWS
Majority of CIOs want to replace current technology

Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside...

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NEWS
Park Place Technologies launches Entuity v20.0

Upgraded on-prem solution features a streamlined user interface, server and storage management...

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NEWS
New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives...

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Videos

Infinium launches Infinium Edge™ platform for high-ddensity AI data centre immersion cooling

Robert Schuetzle, CEO of Infinium, explains that, as power densities of GPUs, CPUs and supporting components continue to rise, cooling has emerged as one of the primary constraints to data centre performance,...

How 2026 will redefine the UK’s data centre landscape

Mary-Ann Clarke, AECOM’s Director of Data Centre Delivery, believes that developers, utilities, planners and government need to work together to accelerate investment in grid reinforcement and smart energy...

Edge observability takes centre stage

Arturo Oliver, Sr. Director of Market Strategy & Analyst Relations at ScienceLogic, discusses why the edge is becoming the new frontier for observability- and what that shift means for enterprises trying to...

Building a strong Finnish ecosystem around data centre investments

Antti “Jogi” Poikola newly appointed Managing Director of the Finnish Data Center Association (FDCA), explains how Finland has an exceptional opportunity to become a leading country in sustainable digital...

Expert Opinions

The age of promises is over, vendors must now lead with evidence-based assurances

Sam Kirkman, Director of Services, EMEA at NetSPI, on why organisations need proof, not promise, when it comes to third-party security.

Building trust in AI SOC analyst solutions: A UK and EU CISO perspective

By Brett Candon, VP International at Dropzone AI.

Your customers know the data sovereignty rules. They’re still getting hit. That’s your opportunity.

By David Byrnes, VP of Global Channels, Kiteworks.

The AI Boom Is Exposing a Delivery Gap

By Brian O’Hare, Service Director at BCS Consultancy.

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