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IT Management + Service News Videos Expert Opinions

NEWS
Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent” CSAT score and has seen an over 12% SLA improvement in just six months.

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NEWS
Drata launches Third-Party Risk Management

Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to identify, evaluate, and monitor third-party risks in one centralized and integrated platform.

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NEWS
Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new partnership with TeamViewer.

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NEWS
ServiceNow announces a strategic collaboration agreement with AWS

ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

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NEWS
Centreon simplifies the convergence of IT and OT monitoring

The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...

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NEWS
Cisco launches Performance Insight and Visibility for Modern Applications on AWS  

New business metrics for Cisco Cloud Observability enable customers to significantly enhance...

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NEWS
LogicMonitor simplifies multi-cloud complexities

LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...

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NEWS
Cisco expands Full-Stack Observability Ecosystem

Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...

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NEWS
ControlUp integrates with ServiceNow

ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for...

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NEWS
Kaseya introduces new offerings, receives special recognitions

Kaseya continues its momentum after the announcement of several new capabilities at its sold-out...

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NEWS
CIOs and CTOs struggle with multiple vendor model

IT leaders seek to consolidate support and services into a single vendor to achieve greater...

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NEWS
Ian Anderson to lead Park Place Technologies' EMEA channel

Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.

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NEWS
Park Place Technologies acquires Xuper

Park Place Technologies has acquired Xuper Limited, an IT solutions provider based in Derby, UK.

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NEWS
IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...

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NEWS
Generative AI dramatically enhances value through connected Digital Ops

BMC embeds GPT across AI-driven service and operations management portfolio.

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Videos

Building a strong Finnish ecosystem around data centre investments

Antti “Jogi” Poikola newly appointed Managing Director of the Finnish Data Center Association (FDCA), explains how Finland has an exceptional opportunity to become a leading country in sustainable digital...

How tier two locations are changing data centre planning

Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres, explains that, for data centre operators, the question is no longer only where capacity can be deployed quickly, but...

Infinium launches Infinium Edge™ platform for high-ddensity AI data centre immersion cooling

Robert Schuetzle, CEO of Infinium, explains that, as power densities of GPUs, CPUs and supporting components continue to rise, cooling has emerged as one of the primary constraints to data centre performance,...

AI - is it time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Expert Opinions

Why Every Business Needs a Cyber-First Culture and How to Build One

By Mike Arrowsmith, CTO at NinjaOne.

Cyber Essentials in 2026 - what do your customers need to know?

By Matt Middleton-Leal, Regional Vice President EMEA, Qualys

The secret to turning AI hype into real business results

Paul Swaddle, Product Manager at Serios Group and Lucy Batley, founder of AI consultancy Traction Industries discuss how organisations can combine data and AI to create meaningful business impact.

Building trust in AI SOC analyst solutions: A UK and EU CISO perspective

By Brett Candon, VP International at Dropzone AI.

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