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IT Management + Service News Videos Expert Opinions

NEWS
Growing Demand for results and ROI from IT investments and decisions

To solve for rising IT costs, IT and finance leaders collaborate to scrutinise technology spend and ensure budgetary and business goals are met.

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NEWS
Kyndryl announces Kyndryl Interactive AI for Service Desk

The solution offers a personalised IT support experience by leveraging AI and Advanced Speech Recognition and Natural Language Processing.

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NEWS
PagerDuty unveils innovations for the PagerDuty Operations Cloud

PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.

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NEWS
SolarWinds AI launches to transform IT Service Management

Generative AI engine developed under new AI by Design framework debuts in company’s premier ITSM solution.

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NEWS
JumpCloud acquires Resmo

The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...

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NEWS
Dell NativeEdge 2.0: reimagining edge operations

Securely scale your edge operations to power any use case.

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SailPoint introduces two new offerings

Identity Security Cloud Standard suite and Customer Success Portfolio packages arm customers for...

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NEWS
Freshworks transforms IT service management at Scotland’s Crown Office and Procurator Fiscal Service

With Freshservice, The Crown Office and Procurator Fiscal Service now has an 86% “excellent”...

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NEWS
Drata launches Third-Party Risk Management

Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...

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NEWS
Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new...

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NEWS
ServiceNow announces a strategic collaboration agreement with AWS

ServiceNow Platform and full suite of solutions to be available as a SaaS offering powered by AWS.

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NEWS
Centreon simplifies the convergence of IT and OT monitoring

The new Centreon 23.10 release supports Raspberry Pi, confirming Centreon's position at the...

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NEWS
Cisco launches Performance Insight and Visibility for Modern Applications on AWS  

New business metrics for Cisco Cloud Observability enable customers to significantly enhance...

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NEWS
LogicMonitor simplifies multi-cloud complexities

LM Envision extends essential capabilities for teams to scale cloud deployments, deliver high...

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NEWS
Cisco expands Full-Stack Observability Ecosystem

Full-Stack Observability ecosystem helps customers fulfill their specific observability needs...

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Videos

Data centre investment moves into the mainstream

Lottie Tollman, Head of Data Centres Advisory, EMEA and Gonzalo Martín, Head of Data Centres Capital Markets, EMEA, both at Colliers, the international property adviser, explain why data centres are no longer...

Levelling the playing field: Cisco 360 insights for smaller partners

Steven Heinsius, Vice President of Product Management & Marketing EMEA, explains what sets the new Cisco 360 program apart for MSPs. He highlights how it enables outcome-driven managed services and shares...

Inside Portnox’s global channel launch and passwordless NAC strategy

In this interview, Kristen Knight, newly appointed VP of Channel Sales at Portnox, discusses the launch of the company’s global partner programme and its cloud-native, passwordless approach to network access...

“Paranoid” Security, AI Risks, and the Future of MSSPs

Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...

Expert Opinions

THE CHALLENGES OF LONG-TERM DATA STORAGE AND THE TECHNOLOGIES THAT CAN ENABLE IT

By Federica Monsone, CEO and founder, A3 Communications - the data storage industry PR agency.

FIRE SAFETY AT SCALE: PROTECTING MODERN DATA CENTER CONSTRUCTION SITES

As data center construction across North America accelerates, projects are becoming larger, faster and more complex than ever before – and the consequences of getting fire safety wrong have never been...

Creating Pathways into Tech for Girls Means Starting Early

By Samantha Jennings, Head of Operations, Avella.

Data Centres Striving To Balance Innovation With Sustainability Measures

By Adhum Carter Wolde-Lule – Director at Prism Power Group.

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