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IT Management + Service News Videos Expert Opinions

NEWS
ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to the demands of their employees, especially when it comes to service issues. Historically, using multiple agents across departments has made is difficult for service and operations teams to access the...

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NEWS
Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and technology’s only just getting started for their businesses in 2021.

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NEWS
Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling enterprise customers to use their existing management platform to automate, orchestrate, and optimize their infrastructure resources.

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NEWS
ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more effective digital experiences for employees.

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NEWS
ServiceNow continues EMEA expansion

Creates 300 Dublin-based jobs.

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NEWS
How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...

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NEWS
Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation...

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NEWS
Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they...

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NEWS
Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by...

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NEWS
High-security solution for access to critical infrastructure

World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...

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NEWS
USU wins Liechtensteinische Landesbank contract

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...

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NEWS
ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

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NEWS
Gigamon launches Hawk

Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes...

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NEWS
Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

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NEWS
ConnectWise acquires Service Leadership, Inc.

ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their...

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Videos

Scotland emerging as key growth market for data centre developers

Dan Evans, Associate Director at Lichfields, discusses the results of the company’s recent data centre study, which finds that, for developers, Scotland offers something few regions or countries can match -...

Sustainability and advanced storage performance go hand in hand

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen outstanding success with the launch of the InfiniBox® G4 Family, creating a new foundation for the future with...

£15 billion green data centre network planned for Scotland’s central belt

Mark Wilson, CEO of ILI Group, discusses the ILI Group’s plans for three new hyperscale data centres across Scotland, creating what it calls The Stoics – a £15 billion Green Digital Network spanning the...

Providing expert insights and guidance for M&A transactions

Ceasar Anquillare, Chairman & CEO, Winchester Capital, Nora L. Neergaard, Managing Director Europe & Co-Founder of WinStar and Dr David Bowen, Managing Director and Co-Founder of WinStar provide some...

Expert Opinions

AI’s Data Privacy Wake-Up Call: Why Sensitive Data in AI Training Is a Regulatory and Data Breach Time Bomb

By Ross Millenacker, Senior Product Manager, Perforce Software.

Partner data centres with biodiversity for a sustainable AI era

By David Davies, Associate Director at Arup.

Sorry: To scale development, you have to scale AppSec too

By Neil Roseman, CEO, Invicti.

The channel in 2026: how 2026 will be a defining year for MSPs

Jamie Akhtar, CEO and Co-Founder of CyberSmart

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