IT Management + Service News Videos Expert Opinions

Unified observability a key productivity and CX driver

Published in AI Apps + DevOps IT Management + Service

A new survey from leading market research firm IDC reveals that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity.

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Survey identifies key database monitoring challenges

Published in AI Data Analytics Digital Business IT Management + Service

A sector analysis of the results from a major database monitoring survey has revealed how and why the growth, complexity, and management of database estates in Financial Services is different to other industry sectors. The results clarify the areas businesses in the sector should consider when...

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DORA metrics accelerate the mainframe DevOps journey

Published in Apps + DevOps Data Analytics IT Management + Service

New enhancements include Venafi integration for better security controls.

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ScienceLogic expands reach to South Africa amid demand for AIOps

Published in AI IT Management + Service

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

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Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...

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BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

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Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

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Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further...

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Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...

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Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...

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Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...

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Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

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Videos

Making the most of the Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Aprovis at DCW Asia - Part 1

DCW Asia 2025 - Part 1 of 3

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings of the organisation's latest Business Tech Report. From agentic AI and ransomware resilience to sustainability...

Honeywell and LS Electric at DCW Asia

DCW Asia 2025

Expert Opinions

Why XLAs, not SLAs, will define the next era of connectivity

By Lorenzo Romano, CEO of GCX Managed Services

AI Ambition meets Sustainability: The new reality of the data centre sector

By Terry Storrar, managing director, Leaseweb UK.

Rising pressure on data centres from AI is redefining cooling and water management requirements

By Jon Healy, Regional Strategic Operations Officer, EMEA, at Salute.

Why Liquid and Hybrid Cooling are Powering the AI Boom

By Alistair Barnes, Head of Mechanical Engineering at Colt Data Centre Services.

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